Gda Apprentice Quality Improvement Assistant

4 weeks ago

London, United Kingdom Royal Borough of Greenwich Full time

Greenwich Direct Apprenticeship - Adhoc

An opportunity for external applicants

Salary details: £25,884 - Scale 1 (SCP 2)

**GDA Apprentice Quality Improvement Officer - work, earn and learn**

To be an active member of the Business Support Team, providing administrative tasks. Accountable to the Quality Improvement Leader for the efficient and effective provision of Safeguarding and Social Care services to the Directorate.

The Business Support Team in the Directorate of Children Services is responsible for contributing to the development of efficient and effective business support arrangements that add value to the service provided to service users.

We are looking for someone with a keen interest in developing their skills and knowledge, who is eager to learn, and is driven and self-motivated to deliver high quality work for a truly unique and exciting London borough.

Professional Duties:
The apprentice will be expected to:

- As allocated by your line managers, to perform a range of level 2 duties which include specific tasks related to the formal qualification.
- Work with colleagues, taking instruction, making notes and meeting the basic needs of the team.
- To deal politely with members of the public. After training, be able to deliver an acceptable level of customer service at all times.
- Research and collate basic data/information required both in the workplace and at college
- Use and maintain hand tools and equipment safely following training and instructions from your supervisor.

Team Specific Tasks:

- Create and update customer records on the Council’s database systems, inputting accurate information and providing data and reports
- Monitoring actions and supporting the efficient delivery of service to customers.
- Order equipment, stationery and other items as required by the service manager. To send out standard letters.
- meeting room booking support,
- Photocopying, and scanning of documents.
- Receiving and sorting deliveries and answering queries.
- Dealing with incoming and outgoing post
- Dealing with telephone enquiries
- Deal with archiving of records, retrieving and sending back files.

Personal Development:

- To undertake a varied programme of work experience, practical and theoretical training leading to a recognised apprenticeship Business Admin Level 3 qualification as part of an apprenticeship programme.
- To actively participate in their own development plan, which will be agreed with the line manager and the assessor from the training provider. To undertake the requirements of the academic element of the apprenticeship (e.g. attendance at college and completion of academic work). A minimum of 20% of working week will be allocated to this.

As a Royal Greenwich apprentice, there are many fantastic benefits you can enjoy. Please refer to the link ‘Benefits of working for us’ to learn more.

**How to apply**:
These opportunities are also open to
- _Children 16 to 18 years who are looked after by the Royal Borough of Greenwich and have been for more than 13 weeks (which does not need to be all one period); AND_
- _*To care leavers who can be young people aged between 16 and 24 years (to 25th birthday) who were looked after by the Royal Borough of Greenwich Children’s Services for a period of 13 weeks or more since the age of 14 (which does not need to be all one period) but must include a time after the 16th birthday._

Please note: to be eligible for funding to complete the apprenticeship qualification you must have ordinarily been a resident in the UK for at least the previous three years before the start of the apprenticeship and have the right to work in the UK.

The main eligibility criteria:

- As some young people may turn 16 between the end of June and beginning of September (they would need to wait until they are 16 before starting their apprenticeship)
- Not already qualified to the same or higher level in the same field
- Working at the specified level in maths and English required for the qualification
- Applicants who do not hold GCSE or Functional skills in maths and English will be tested for suitability

As part of the screening process, you will need to demonstrate that you meet the maths and English skills criteria. This can either be by providing evidence of your GCSE’s or functional skills certificates. If you do not have these, the learning provider who will be delivering the qualification, will screen applicants to determine if they are eligible for the qualification.

The following are acceptable forms of proof of address:

- Recent bank statement (dated within the last 3 months)
- Household utility bill (electricity, gas, water, dated within the last 3 months)
- Council Tax bill
- Official letter from the benefits agency/ HMRC
- National Insurance letter
- NHS card or letter of confirmation from your GP practice
- A rental agreement/mortgage statement for your current residence

We understand some applicants may not have the proof of addres

  • Gda Apprentice Quality Improvement Assistant

    5 days ago

    London, United Kingdom Royal Borough of Greenwich Full time

    **Greenwich Direct Apprentice**ship**: **WORK EARN LEARN**: An opportunity for external applicants **GDA Apprentice Quality Improvement Officer - work, earn and learn**: To be an active member of the Business Support Team, providing administrative tasks. Accountable to the Quality Improvement Leader for the efficient and effective provision of Safeguarding...

  • Gda Apprentice Tenancy Support

    2 weeks ago

    London, United Kingdom Royal Borough of Greenwich Full time

    **Greenwich Direct Apprentice**ship**: **WORK EARN LEARN**: **GDA Apprentice Tenancy Support - work, earn and learn** The Community Participation and Diversity Team work alongside Council tenants and leaseholders to shape and improve housing services. We offer a range of engagement opportunities to residents via our YourView platform, such as local housing...

  • Gda Apprentice Finance Support Assistant

    20 hours ago

    London, United Kingdom Royal Borough of Greenwich Full time

    **Greenwich Direct Apprentice**ship**: **An opportunity for external applicants**: **WORK EARN LEARN**: **GDA Apprentice Finance Support Assistant****: - work, earn and learn** The Finance Support Team in Finance & Legal Services of the Royal Borough of Greenwich is responsible for the scanning, indexing and initial processing of postal and electronic...

  • Gda Apprentice Business Administration

    1 week ago

    London, United Kingdom Royal Borough of Greenwich Full time

    **Greenwich Direct Apprentice**ship**: **An opportunity for external applicants**: **WORK EARN LEARN**: **GDA Apprentice Business Administration - work, earn and learn** The Royal Greenwich Educational Psychology Service (EPS) is part of the Inclusion, Learning and Achievement Division of the Children’s Services Directorate. It provides statutory and...

  • Gda Apprentice Customer Service Assistant

    2 days ago

    London, United Kingdom Royal Borough of Greenwich Full time

    **Greenwich Direct Apprentice**ship**: **An opportunity for external applicants**: **WORK EARN LEARN**: **GDA Apprentice Customer Service Assistant - work, earn and learn** The Royal Borough of Greenwich believe that all our residents have the right to live in a decent home. The Repairs and Investment team in the Directorate of Housing and Safer Communities...

  • Gda Apprentice Finance and Legal Services

    2 days ago

    London, United Kingdom Royal Borough of Greenwich Full time

    **Greenwich Direct Apprentice**ship**: **An opportunity for external applicants**: **WORK EARN LEARN**: **GDA Apprentice Finance and legal Services - work, earn and learn** We are looking for someone with a keen interest in business administrative duties, who is eager to learn, and is driven and self-motivated to deliver high quality work for a truly unique...

  • Gda Apprentice Service Desk Agent

    2 weeks ago

    London, United Kingdom Royal Borough of Greenwich Full time

    **Greenwich Direct Apprentice**ship**: **WORK EARN LEARN**: **GDA Service Desk Agent - work, earn and learn**: The Technology Service desk provides 1st line IT support to all staff within the Council. As a key customer-facing role, our approach to Service Desk support is one driven by great customer service - you are our front door to the rest of the...

  • Gda Apprentice Service Desk Agent

    1 week ago

    London, United Kingdom Royal Borough of Greenwich Full time

    **Greenwich Direct Apprentice**ship**: **WORK EARN LEARN**: **GDA Service Desk Agent - work, earn and learn**: The Technology Service desk provides 1st line IT support to all staff within the Council. As a key customer-facing role, our approach to Service Desk support is one driven by great customer service - you are our front door to the rest of the...

  • Business Administration Apprentice

    1 week ago

    London, United Kingdom Administration Apprentice Full time

    Business Administration Level 3 qualification Apprenticeship **Brief overview of the role** Are you looking to build a long-term career in Business Administration? Start your career with a Level 3 apprenticeship with us and Solveway Apprenticeships. You will gain valuable workplace experience whilst working towards the Business Administration...

  • Quality Apprentice

    1 month ago

    London, United Kingdom Subsea 7 Full time

    **Organisation** **Position** Quality Apprentice **Vacancy ref** 81947 **Based in** London - Sutton **Business area** Subsea & Conventional **Contract type** Staff **Closing date** 16/07/2023 Vacancy information **Quality Apprentice (Level 4 Apprenticeship)** Are you looking to start your career in the world of Quality Assurance? Want to...

  • Gda Apprentice Finance and Legal Services

    1 week ago

    London, United Kingdom Royal Borough of Greenwich Full time

    **Greenwich Direct Apprentice**ship**: **An opportunity for external applicants**: **WORK EARN LEARN**: *** **Finance and Legal Services Apprentice - work, earn and learn** To work as part of the payroll team updating service users records to become legislatively compliant and meet demands of changing regulations. The role will require someone with...

  • He Quality

    2 weeks ago

    London, United Kingdom Pearson Full time

    **About the company**: **Purpose**: At Pearson, we add life to a lifetime of learning, enabling everyone to achieve their envisioned life through vibrant, impactful learning experiences. **Company**: Established in 1844, Pearson thrives on adaptability in a dynamic market. Our 20,000+ employees are devoted to creating high-quality, digital-first,...

  • He Quality

    1 week ago

    London, United Kingdom Pearson Full time

    **About the company**: **Purpose**: At Pearson, we add life to a lifetime of learning, enabling everyone to achieve their envisioned life through vibrant, impactful learning experiences. **Company**: Established in 1844, Pearson thrives on adaptability in a dynamic market. Our 20,000+ employees are devoted to creating high-quality, digital-first,...

  • GDA CCAS Internal Audit Apprentice

    3 days ago

    London, United Kingdom Greenwich Council Full time

      Internal Audit Practitioner Level 4 Apprentice - work, earn and learn Within local government there is a statutory requirement for an Internal Audit function. The Accounts and Audit (England) Regulations 2015 require that a local authority ‘must undertake an effective internal audit to evaluate the effectiveness of its risk management, control and...

  • Apprentice Retail Parts Advisor

    2 days ago

    London, United Kingdom Mercedes-Benz Apprentice Programme Full time

    **Retail (Parts) Advisor Apprentice** The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working both behind the scenes receiving deliveries and at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to...

  • Electrical Improver

    2 weeks ago

    London, United Kingdom KPJones Electrical Ltd Full time

    Join our growing team at KPJones ElectricalLtd, a leading electrical services provider in the London area. We are committed to excellence and dedicated to providing top-quality service to our clients. Electrical Improver - Position Overview: We are seeking a hard-working Electrical Improver or Third Year Apprentice who is eager to learn and enhance their...

  • Electrical Improver

    1 week ago

    London, United Kingdom KPJones Electrical Ltd Full time

    Join our growing team at KPJones ElectricalLtd, a leading electrical services provider in the London area. We are committed to excellence and dedicated to providing top-quality service to our clients. Electrical Improver - Position Overview: We are seeking a hard-working Electrical Improver or Third Year Apprentice who is eager to learn and enhance their...

  • Electrical Improver

    2 weeks ago

    London, United Kingdom KPJones Electrical Ltd Full time

    Join our growing team at KPJones ElectricalLtd, a leading electrical services provider in the London area. We are committed to excellence and dedicated to providing top-quality service to our clients. Electrical Improver - Position Overview: We are seeking a hard-working Electrical Improver or Third Year Apprentice who is eager to learn and enhance their...

  • Electrical Improver

    1 week ago

    London, United Kingdom KPJones Electrical Ltd Full time

    Location: Within the M25, London Area (Belgravia, Hornchurch, Musewell Hill)About Us:Join our growing team at KPJones ElectricalLtd, a leading electrical services provider in the London area. We are committed to excellence and dedicated to providing top-quality service to our clients. As we continue to grow, we are looking for motivated individuals to join...

  • Apprentice Optical Assistant

    7 days ago

    London, United Kingdom P Shah Opticians Full time

    **About us** P Shah Opticians is a small business in HEALTH_CARE_MEDICAL in London. We are an independent opticians providing professional and personalised eyecare. To be eligible for the apprentice scheme you must be aged between 16-19 years old and have 4 GCSEs including Grade C ( or level 4) in English and Maths '''Responsibilities''' - Assist...