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Motor Claims Advisor
4 months ago
Heywood, United Kingdom Kirsty Mellon Recruitment Full time**Responsibilities**: - Handle customer inquiries and provide accurate information. - Review and assess claims to determine eligibility. - Negotiate settlements with claimants. - Provide advice on claims process and procedures. - Maintain accurate records of claims and settlements. - Communicate with customers in a professional manner. - Keep up to date...
Motor Claims Handler
4 months ago
£1000 contract signing bonus, After 3 months full employment ,Subject to contract terms and conditions
**KEY DUTIES & RESPONSIBILITIES**
Working with a fun and lively team you will be:
- Dealing with new inbound specialist motor accident claims.
- Be swift and efficient in contacting clients to introduce the services to them. Engaging the correct conversation to manage their expectations
- Validate and investigate accident circumstances to assess liability
- Coordinate delivery and collection of the hire vehicles.
- Monitor the hire and repair periods.
- Work with insurance companies, third parties and legal professionals
- Collate the correct documentation and evidence to support the claim
- Process claims and evidence in line with company processes and software
- **SKILLS & EXPERIENCE REQUIRED**:
- Experience (3 years minimum) within the Motor Insurance claims or accident management industry
- Have a sound understanding of the claims process from start to finish and experience of Credit/fleet hire
- Strong and confident telephone manner, with excellent communication and interpersonal skills.
- Be enthusiastic and self motivated, be able to think out of the box.
- A good geographical knowledge is a must.
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- On-site parking
Supplemental pay types:
- Bonus scheme
Work Location: In person
