Workshop Service Controller

5 days ago


Leicester, United Kingdom Recra Consulting Full time

**WORKSHOP CONTROLLER**

Recra are working in partnership with a reputable and well-established fleet management company who are keen to add an experienced workshop controller to its team. The role might also be suited to a hands-on HGV mechanic who is ready to step away from their tools.

**Particular areas of responsibility will be to**:

- Oversee the daily running of the workshop, booking in of work, and prioritising workload to meet customer needs, ensuring a steady flow of work through the workshop.
- Estimate both mechanical and body repairs to vehicles and trailers.
- Liaise with external and internal customers to ensure work is authorised.
- Liaise and negotiate with the parts department to ensure parts availability and ensure service exchange and warranty parts procedures are adhered to.
- Ensure customers’ service schedules, MOT, and O Licence requirements are maintained.
- Provide technical support to the workshop and external customers.
- Monitor job cards and service documentation for completeness and accuracy.
- Oversee all Health and Safety regulations and safe working practices are adhered to within the workshop.
- Ensure the provision and ongoing condition of workshop tools and equipment, arranging purchase, repair, and calibration.
- Ensure a high standard of cleanliness and tidiness is maintained within the depot in order to maintain the company image and a safe working environment.
- Supervise workshop staff, including monitoring timekeeping and productivity, authorising overtime, identifying training needs.
- A technical qualification or proven experience of repairing and maintaining vehicles.
- Able to work on own initiative and to strict deadlines.
- Ability to organise own workload and that of the team.

**Working hours**:
8am till 5pm Monday till Friday - every other Saturday morning 8am till 12pm ( 42 hours a week).

For more information please do contact Recra.


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