Sales Assistant
5 months ago
**Sales Assistant - Cheshire Oaks Designer Outlet**
**(8 hour contract - Permanent)**
**Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.**
Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about **Focused** teams, based on **Trust**, **Independence** and **Pragmatism**. We strive to share our **Childlike Happiness** with all our colleagues and put **Quality** at the heart of everything we do
**Working Hours**:
8 hours per week, working flexibly to match the needs of the retail business
**Our Mix that awaits you**:
**Customer Service**:
- Deliver the Haribo standards of customer service
- Greet customers as they enter the store
- Sampling activities in and out of store
- Process cash and card payments at the till
**Retail Standards**:
- Deliver the Haribo standards of retail excellence
- Ensure Haribo retail standards are maintained at the beginning and throughout the day
- Products are correctly replenished, displayed and priced
- Promotional items and offers are visible to customers and actively sold
- Undertake daily cleaning duties within the store
**Operational Standards**:
- Deliver the Haribo standards of operational excellence
- Stock is replenished, counted, rotated and recorded correctly
- Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
- Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities
- Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed
**The Ingredients you bring with you**:
- Previous retail experience is essential
- Online retail experience would also be beneficial
- Experience handling cash and processing card payments
- A desire to provide excellent customer
- The ability to communicate well at all levels, being helpful and approachable
- Ability to work individually as well as part of a team
- Passion for HARIBO: our values, brand and customers
**Being part of the HARIBO family means**:
- Competitive salary - £12.00/hour
- Enhanced Company Pension Scheme
- 20% discount in our stores
- Supported induction and training period
- Colleague Discount on sweet treats
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