Rental Customer Advisor

5 months ago


Ayr, United Kingdom Arnold Clark Full time

**Salary**: £11.75 per hour plus benefits
**Type of work**: Permanent
**Location**: Ayr
About the role

We’re looking for an organised and enthusiastic Rental Customer Advisor for our Ayr Car & Van Rental branch.

Hours

42.5 hours per week, 5 days out of 7 including weekends.

About the role

As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent service levels our customers expect from us.

The right person for this varied, permanent role will be flexible, organised and committed to providing a high standard of customer service at all times.

Day-to-day duties

Delivering a consistently excellent level of customer care, both face-to-face and on the telephone.
Using your brilliant communication and organisational skills to ensure your branch’s task list is actioned.
Handling customer complaints and queries.
Monitoring and controlling expenditure.
Running daily reports and ensuring they’re acted on.
Helping to promote the branch and keeping customer experience core to your focus.
Occasionally covering at other branches when needed.

Essential skills

Strong administrative skills.
Demonstrable ability to work effectively as part of a team.
Good communication skills.
The flexibility to work shifts on a rota basis, seven days per week, and cover other branches.
A full UK driving licence.

Nice to have (but not essential)

Previous experience of working in the rental industry.

In return, you’ll receive one of the best employee benefits packages in the industry, including free private healthcare, life assurance, sick pay cover, maternity & paternity packages, enhanced holiday package and extensive training, as well as generous retail discounts.

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

LinkedIn
Facebook
X

**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance



  • Ayr, United Kingdom Arnold Clark Full time

    **Salary**: Competitive plus benefits **Type of work**: Permanent **Location**: Ayr About the role We’re looking for an organised and enthusiastic Rental Customer Advisor for our Car & Van Rental branch in our Ayr Car and Van Rental branch. Hours 42.5 hours per week, 5 days out of 7 including weekends About the role As part of a busy Arnold Clark...


  • Ayr, United Kingdom Arnold Clark Full time

    **Salary**: Competitive plus benefits **Type of work**: Permanent **Location**: Ayr About the role We’re looking for an organised and enthusiastic Rental Customer Advisor for our Car & Van Rental branch in Ayr. Hours 42.5 hrs per week working 5 days over 7 on a rotational basis. About the role As part of a busy Arnold Clark Car & Van Rental team,...


  • Ayr, South Ayrshire, United Kingdom Arnold Clark. Full time

    About the RoleAs a key member of our Rental team in Ayr, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our vehicle rental services.We are looking for an enthusiastic and motivated individual who is passionate about driving and providing excellent customer experiences.Key ResponsibilitiesTo provide...


  • Ayr, South Ayrshire, United Kingdom Arnold Clark. Full time

    About the RoleAs an Arnold Clark Rental Driver/Valeter, you will be responsible for ensuring all our vehicles are in pristine condition and ready for customers to collect. This role requires a motivated and enthusiastic individual who is committed to providing exceptional customer service.Key Responsibilities:Carry out vehicle preparations, including...

  • Driver/valeter

    6 months ago


    Ayr, United Kingdom Arnold Clark Full time

    We’re currently hiring temporary summer cover for Driver/Valeter roles at our Car & Van Rental branch in Ayr Car and Van Rental Branch. **Hours** 45 hours per week including alternative weekends. **About the role** Looking for a role where you can really shine? As a Driver/Valeter for Arnold Clark Car & Van Rental, you’ll be responsible for making...


  • Ayr, United Kingdom Boots Full time

    Summary Job Reference: - 219445BR Ayr, High Street Fixed Term We are now recruiting Christmas Customer Advisors for our 168-170 High Street Ayr Ayrshire store The exact shift patterns will be discussed at interview Available shift patterns: 11:00-17:30 Monday to Friday **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a...

  • Customer Advisor

    6 months ago


    Ayr, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - TradePoint** **Part time - 20 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **£10.60 per hour** **B&Q Ayr** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...

  • Driver Valeter

    6 months ago


    Ayr, United Kingdom Arnold Clark Full time

    **Salary**: Competitive plus benefits **Type of work**: Permanent **Location**: Ayr About the role We’re currently looking for a conscientious and organised Driver/Valeter to work at our Ayr Car & Van Rental. Hours Tuesday - Saturday 8am - 5pm About the role Looking for a permanent driving role where you can really shine? As a Driver/Valeter for...

  • Customer Advisor

    5 months ago


    Ayr, United Kingdom Boots Full time

    Summary Job Reference: 233023BR - Job Reference: 2 3 3 0 2 3 B R Ayr, High Street Permanent 5.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...


  • Ayr, United Kingdom Barclays Full time

    **Senior Customer Service Advisor** **Dumfries** **£25,000 per annum + Excellent Benefits: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more benefits** **35hrs per week,...


  • Ayr, United Kingdom Barclays Full time

    **Senior Customer Service Advisor** **Ayr, Scotland** **Salary - £25,000 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Service Advisor

    6 months ago


    Ayr, United Kingdom Andrew Dodds Autocare Full time

    **Service Advisor** Here at **Andrew Dodds Autocare** we have a fantastic opportunity for an experienced Service Advisor to come and join our team. We are offering a £27500 basic salary with an OTE of £32000. The Service Advisor role is one of the most important roles in our organisation. Customer service isn't just about providing a service - its about...

  • Service Advisor

    6 months ago


    Ayr, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Mercedes-Benz of Ayr** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    6 months ago


    Ayr, United Kingdom Stratstone Mercedes-Benz Full time

    **Service Advisor** **Stratstone Mercedes-Benz of Ayr** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    6 months ago


    Ayr, United Kingdom Stratstone Mercedes-Benz Full time

    **Service Advisor (Fixed-Term 12 Months)** **Stratstone Mercedes-Benz of Ayr** **Salary of £26,858 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a...

  • Senior Service Advisor

    6 months ago


    Ayr, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Stratstone Mercedes-Benz of Ayr** **Salary of £25,942 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...

  • Senior Service Advisor

    5 months ago


    Ayr, United Kingdom Stratstone Mercedes-Benz Full time

    **Senior Service Advisor** **Stratstone Mercedes-Benz of Ayr** **Salary of £25,942 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...

  • Parts Advisor

    6 months ago


    Ayr, United Kingdom Perfect Placement UK Ltd Full time

    **County**: South Ayrshire **Town/City**: Ayr **Sector**: Parts Department, Main Dealership, Parts Department, Car Dealership **Salary**: £25000 per annum **Job ref**: 131873 **Parts Advisor.** - ** Independent Franchise Dealership.**: - ** Ayr region.**: - ** Basic salary up to £25,000 - DOE.**: - ** Bonus scheme available.**: - ** 42.5 hour...

  • Parts Advisor

    6 months ago


    Ayr, United Kingdom Perfect Placement UK Ltd Full time

    **County**: South Ayrshire **Town/City**: Ayr **Sector**: Parts Department, Main Dealership, Parts Department, Car Dealership **Salary**: £25000 per annum **Job ref**: 131254 **Parts Advisor.** - Franchise Dealership. - Ayr region. - Basic salary up to £25,000 - DOE. - Bonus scheme available. - 42.5 hour working week. Are you an experienced Parts...

  • Audi Parts Advisor

    6 months ago


    Ayr, United Kingdom Lookers Plc Full time

    Overview: **Ayr Audi** **Permanent, full-time** **42.5 hours split over the week.** **£27,000 basic salary with an OTE of £30,000 (depending on experience)** Are you a Parts Advisor in search of a new challenge? You have arrived at the right place! Here at Ayr Audi we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an...