Hotel Night Porter

3 months ago


High Blantyre, United Kingdom Crossbasket Castle Full time

Crossbasket Castle is a Luxury 5 Star Hotel and Event Venue on the outskirts of Glasgow. We are looking to recruit experienced night porters, you will play a key role engaging with guests and providing outstanding service.

As a Night Porter you will be required to:

- Be responsible for hotel security and guest welfare during the night
- Conduct regular floor walks and security checks, ensuring fire exits are kept clear and any defaults are reported to Management
- Follow correct procedures in the event of an emergency
- Answer telephones
- Deal with any guest queries or complaints in a professional manner, ensuring guest satisfaction at all times
- Check in any late arrivals and check out any early departures to company standard
- Clear down of any evening functions, ensuring guests leave promptly and safely
- Set up of any events for the following day
- Set up for breakfast
- Serve in the bar and restock fridges
- Clean all public areas including restaurant and function suite to a high standard

Pay: Up to £13.00 per hour

Work Location: In person


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