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Specialist, Supplier Management

4 months ago

Leeds, United Kingdom NewDay Full time

Permanent Full Time

Leeds, United Kingdom

Credit Risk

**Specialist, Supplier Management, Credit Operations**

Working at our iconic office in Morley, Leeds, and virtually via Microsoft Teams

**Your new role at NewDay**

NewDay have multiple strategic partnerships across various suppliers that support in achieving our business objectives. We are required to have robust oversight and control across our supplier base that ensures we maintain high levels of adherence to governance frameworks and control management.

You will be part of the Supplier Management team, supporting in the day-to-day management and oversight across multiple suppliers used throughout Credit Operations including Credit Reference Agencies and specialist technology suppliers that support in our credit model & system development. You will support in the management of risks and associated controls, quick and efficient execution of contracts, scheduling governance meetings, managing supplier support/queries and a variety of administrative and clerical tasks, where impeccable organisational skills will be key.

Alongside your internal teams, you will be working closely with our external suppliers, representing NewDay at external on-site meetings and therefore maintain a professional attitude at all times. You will be key to supporting our business objective to embed the Manifesto in both culture and values with our people and partners.

This is a challenging opportunity for an individual is an organised, mature, respected, extremely driven individual who strives to overcome hurdles and thrives on the opportunity to work autonomously and as part of a team.

**0-12 months you’ll deliver**
- Own the documentation & management of all external supplier oversight including action plans, minutes, tracking ongoing initiatives and working with SMEs to acquire updates and next step requirements.
- Responsible for managing and attesting to Supplier Management controls.
- Attend meetings and build relationships with NewDay suppliers, working with our suppliers to understand strategic differences, operational delivery and improvement opportunities.
- Support compliance reviews/audits/assurance
- Drive process improvements through pilots, problem solving & acting upon ideas.
- Accountable to create processes to manage & evidence adherence to NewDay supplier management standards, completing all attestations as required in order to achieve the required standards in governance and oversight of suppliers.
- Responsible for the end-to-end management of change requests impacting on suppliers.
- Support the development and monitoring on key SLAs and identify areas of non-performance to address.
- Build and manage effective relationships ensuring full collaboration from internal teams and suppliers to drive performance improvement.
- Implement and oversee quality assurance testing and controls for data control, identifying areas for improvement and implementing effective action plans to address issues.
- Optimise processes and reduce risks associated with suppliers whilst also delivering commercial and operational value.
- Adherence to regulatory requirements for credit reporting whilst abiding by the Principles of Reciprocity
- Oversee new supplier on-boarding, demonstrating supplier adherence to relevant controls, policies and standards as outlined through contractual agreements and mandated processes.

**What you’ll bring**

We need knowledge, experience + expertise in:

- Ability to plan, prioritise and coordinate own work, and to take ownership for own actions.
- Excellent communicator who proactively provides updates on progress
- Self-motivated, with the strive to continuously find opportunities for improvement.
- Seeks out all the information available / makes vital checks before responding or referring for help.
- Leading on new supplier on-boards, contract renewals and changes
- Building and maintaining successful relationships - an ability to lead, create, develop, and strengthen relationships with suppliers and internal departments.
- Strong organisational skills and attention to detail, enabling identification of areas for improvement to then implementing solutions.
- Analytical capabilities with the ability to optimise the use of data and MI.
- Ability to work in a lively, fast-paced team environment whilst remaining calm under pressure to achieve challenging deadlines.

And would love you to know or learn:

- Managing suppliers and/or external relationships in a regulated environment
- Experience of working in a CRA or with sub/near prime portfolios
- Knowledge and understanding on the Principles of Reciprocity and other key SCOR principles.

**Where next?**

This role will provide exposure to both internal and external senior leadership teams, enabling a quick succession into important relationships and stakeholders to understand the wider business and industry requirements. Knowledge and experience within this role is a transferable skill