Day Concierge/receptionist

2 months ago

London, United Kingdom Abbatt Property Recruitment Full time

**Day Concierge - Permanent - Kensington**

**Salary**:£26,500 per annum

**Location**:Kensington, London

**Hours**:7am to 7pm on a 5/2 rota

Week One: Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

Week two: Wednesday and Thursday (averaging 42 hours per week).

**Description**:
A Day Concierge is required to work within a prestigious development in the Kensington area of London. This position is primarily customer focused, and the Day Concierge must meet and greet all visitors to reception with a helpful attitude. A backgroundin working at 5* hotels or residential developments is highly desirable.

**Key Responsibilities**:

- The Day Concierge is to meet and greet the residents, answer enquiries by telephone or callers to the desk. Assist the residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
- The Day Concierge must ensure that the highest levels of customer care and service are maintained at all times. The Day Concierge must deal effectively with complaints, take the correct action and remain courteous at all times.
- Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
- The Day Concierge should check and screen all visitors and guests and any contractor staff, ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the police if necessary.
- Correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.
- Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrangecollection from the front desk.
- Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.
- Whilst on shift the Day Concierge is responsible for the site fire and emergency procedures policy and ensuring that relevant preventative measures are undertaken.
- Pro-actively deal with any maintenance and cleaning problems identified within the development and regularly carry out site inspections to identify any problems.
- Assist the House Manager/Directors with any other reasonable duties as requested.
- Be able to give a clear and concise handover at the end of the shift, highlighting any events that have occurred and forthcoming events.
- Have experience as a concierge/receptionist in a residential block or 5* hotel
- Be extremely well presented and self motivated
- Be dedicated to providing an exceptional front of house service
- Have excellent written and spoken English
- Be extremely well presented

  • Residential Concierge Days

    3 days ago

    London, United Kingdom Office Concierge Full time

    We have a new opportunity to join our incredible team at Battersea Power Station. The iconic Grade II* listed building and surrounding area has been brought back to life as one of the most exciting and innovative mixed-use neighbourhoods in the world, a place for locals, tourists, and residents to enjoy a unique blend of restaurants, shops, parks and...

  • Concierge Receptionist

    2 weeks ago

    London, United Kingdom Hunterwell Recruitment Ltd Full time

    Are you a Concierge Receptionist with strong administration skills? If the answer is yes, then I need you or should I say my client, needs you now! I’m working on behalf of a Housing Company who are looking for an experienced Concierge Receptionist who will be the first point of contact for guest and visitors. You’ll be based at an East London...

  • Receptionist/concierge

    1 month ago

    London, United Kingdom Anderselite Full time

    **Sector**: Facilities Management - **Contact**: Ian Gosney-Davies - **Contact Phone**: 0207 633 2040 - **Expiry Date**: 05 April 2023 - **Job Ref**: 401154IGD Vacancy Details Vacancy Template : Receptionist/Concierge 0030 Location : EC4M Hours Per week : 40 Start Date : 09/03/2023 End Date : 04/06/2023 Start Time : 09:00 End Time : 17:00 Job Description :...

  • Head Concierge

    5 days ago

    London, United Kingdom The BoTree- Concierge Full time

    The BoTree luxury hotel is the hottest new opening in London! We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for a **Head Concierge.** As a Key Ambassador of The BoTree Hotel, our **Head Concierge** role is to deliver a warm welcome to all our guests. Our **Head Concierge**...

  • Day Multi-site Residential Concierge

    5 days ago

    London, United Kingdom Office Concierge Full time

    We have an exciting opportunity to join our multi-site Residential Concierge Elite team covering various buildings across our residential portfolio. This role is a great opportunity to join a fantastic team who are passionate about delivering customer service excellence We are an inclusive, welcoming group and if you are a natural with people, come and join...

  • Temporary Concierge

    1 month ago

    London, United Kingdom PMR Full time

    **_Day & Night Concierges - are you interested in temporary work?_** PMR work with luxury residential buildings across London and are currently hiring temporary Day & Night Concierges. Whether you're looking for weekly work or additional work on your days off, we can help. Experience Required - Concierge/Hotel Receptionist experience. - Experience in a...

  • Concierge

    2 weeks ago

    London, United Kingdom Antony James Recruitment Full time

    Job Role - Concierge / Receptionist Our well-established London based client are seeking a confident, friendly individual to join their luxury jewellers in a Concierge, in a front of house/ receptionist type opportunity. There is a salary on offer of £26000 per annum. The role is Monday - Saturday with one weekday off.What will you be doing?The role of...

  • Concierge

    1 week ago

    London, United Kingdom Antony James Recruitment Ltd Full time

    Job Role - Concierge / Receptionist Our well-established London based client are seeking a confident, friendly individual to join their luxury jewellers in a Concierge, in a front of house/ receptionist type opportunity. There is a salary on offer of 26000 per annum. The role is Monday - Saturday with one weekday off. What will you be doing? The role of...

  • Concierge

    2 weeks ago

    City of London, United Kingdom Antony James Recruitment Ltd Full time

    Job Role - Concierge / Receptionist Our well-established London based client are seeking a confident, friendly individual to join their luxury jewellers in a Concierge, in a front of house/ receptionist type opportunity. There is a salary on offer of £26000 per annum. The role is Monday - Saturday with one weekday off. What will you be doing? The role...

  • Head Concierge

    6 days ago

    London, United Kingdom Haymarket Hotel - Concierge Full time

    We have an exciting opportunity for a Head Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and logical way. This is a hands-on, management role and...

  • Concierge/front of House Receptionist

    1 month ago

    London, United Kingdom St James Facilities Services Ltd Full time

    We are currently looking for a Concierge/Front of House Receptionist with a five-star luxury front of house service experience. The role will be working with a team looking after the front of house services of this beautiful large luxury estate boasting high end apartments and modern commercial spaces in one of the most sought-after addresses in London. The...

  • Temporary Day

    4 weeks ago

    London, United Kingdom PMR Full time

    _**Day &**_**Night Concierges - are you interested in temporary work?**_ PMR work with luxury residential buildings across London and are currently hiring temporary Day & Night Concierges. Whether you're looking for weekly work or additional work on your days off, we can help. Experience Required - Concierge/Hotel Receptionist experience - Experience in a...

  • Assistant Head Concierge

    2 days ago

    London, United Kingdom Knightsbridge Hotel - Concierge Full time

    We have an exciting opportunity for an Assistant Head Concierge to join our highly successful team here at the Knightsbridge Hotel. Reporting to the Head Concierge, your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and...

  • Residential Elite Concierge

    6 days ago

    London, United Kingdom Office Concierge Full time

    We have an exciting opportunity to join our Residential Concierge Elite team covering our luxury residences including Battersea, Damac London and Rathbone Square. This role is a great opportunity to join a fantastic team who are passionate about delivering customer service excellence We are an inclusive, welcoming group and if you are a natural with people,...

  • Amenities Concierge

    1 month ago

    London, United Kingdom Pertemps London Full time

    **Role: Amenities Concierge** **Location: Canary Wharf** **Salary: £25,000** **Hours:Working hours: 40hrs/week ** **week 1 early (07:30-15:30) ** **week 2 late (15:00-23:00) shifts** **4 days on 2 days off** Exciting new role as a Amenities Concierge working for a leading property company in the heart of Central London. The Concierge will have principal...

  • Amenities Concierge

    1 month ago

    London, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Role: Amenities Concierge** **Location: Canary Wharf** **Salary: £25,000** **Hours**: **Working hours: 40hrs/week** **week 1 early (07:30-15:30)** **week 2 late (15:00-23:00) shifts** **4 days on 2 days off** Exciting new role as a Amenities Concierge working for a leading property company in the heart of Central London. The...

  • Night Concierge

    1 week ago

    London, United Kingdom Haymarket Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...

  • Night Concierge

    1 month ago

    London, United Kingdom Pertemps London Full time

    **Role: Night Property Concierge** **Location: Canary Wharf** **Salary: £27,000** **Hours: 4 on 4 off - 7pm to 7am** Exciting new role as a Night property Concierge working for a leading property company in the heart of Central London. The Concierge will have principal responsibility for the front of house customer service routines associated with the...

  • Concierge

    1 week ago

    West London, United Kingdom Dove & Hawk Full time

    **Concierge - Chelsea - £26,000 per annum** My client, a well-established residential and commercial property development firm, are currently seeking a motivated Concierge to join their luxury development in Chelsea. You will be working closely with the Head Concierge providing a 5* customer service in a new building of 90 apartments to tenants and...

  • Head Concierge

    2 days ago

    London, United Kingdom The Soho Hotel - Concierge Full time

    We have an exciting opportunity for a Head Concierge to join our highly successful team here at The Soho Hotel. Reporting to the Hotel General Manager, your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and logical...