General Assistant

1 month ago


Macclesfield, United Kingdom MetroRod Ltd Full time

**General Assistant - Drainage & Pumps**
**Metrorod Manchester South**
**£27500 - £28500 DOE**
**Adlington, Macclesfield**
**Monday - Friday full time permanent circa 45 hours per week**
**Some overtime required - paid and time and a half / double time**

Metro Rod has been leading the way in drainage solutions for over 40 years.

Founded in 1983, Metro Rod is a leading provider of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 40 franchisees with geographical coverage across the majority of the UK, Scotland and Norther Ireland.

We are seeking a General Assistant to support our Service Engineers.

This is a full-time permanent role and is ideal for someone who is interesting in the plumbing & drainage industry and/or learning a trade whereby you can learn on the job. There is a massive opportunity for development, training and progression and will involve you in providing a range of emergency and contracted services to both commercial and domestic customers.

Metro Rod South Manchester is a quality regional drain care business and part of the national network of franchises and DLOs, owned by Franchise Brands.

**Your main responsibilities will be**:

- To support our Engineers in carrying out a range of services associated with the cleaning clearance, repair and maintenance of our customer’s drains and pumps
- To deliver an exceptional standard of customer service
- To ensure you work in accordance with H&S and Quality Assurance procedures
- Communicate effectively with clients and Metro Rod Support Centre colleagues to ensure excellent customer service is provided at all times
- Be part of an on-call rota to help service our clients 24/7 / 365 days a year
- Have a positive, flexible, can-do attitude
- Want to be part of a growing and progressive business
- Be willing to work some unsociable hours
- Have a keen interest and desire to progress within the pump & drainage industry
- Be willing to work towards NVQ level 2 drainage / plumbing or equivalent
- Must have a full clean driving license
- Physically fit as manual work involved

**Benefits**:

- Ability to work in a positive team environment and develop your skills
- On-call allowances for unsociable hours / call out
- Auto-enrolment pension
- Structured approach to your training and development
- Opportunity to grow and develop
- Uniform & PPE provided

**Job Types**: Full-time, Permanent

Pay: £27,500.00-£28,500.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- Macclesfield: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you physically fit and able to do a manual job?

**Experience**:

- customer facing work: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: GS2102


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