Senior Housing Officer
5 months ago
**SENIOR HOUSING OFFICER, HOUSING MANAGEMENT SERVICE, NOTTINGHAM, PERMANENT, 37 HPW, FRWK15 £31,732 - £34,007**
Are you an experienced housing professional with a passion for excellence and teamwork who would love to work for a landlord who puts tenants and the local community at the heart of what we do?
Yes? Then come and talk to us about our Senior Housing Officer role.
We’re recruiting for someone to provide day to day support and specialist guidance to our team of focused and dedicated Housing Officers on the more complex side of tenancy management (in particular Anti-Social Behaviour) and also ensure we meet our objectives around low voids, SLA achievement and mínimal rental loss.
Of course, you’ll know all about the inner working of tenancy agreements but above all you’ll be someone who enjoys working with a good level of autonomy whilst knowing they have the support of others to call upon when needed.
In return we’ll give you space and the encouragement to develop, both personally and professionally, within an organisation that is continually evolving to meet the needs of a complex and changing social landscape.
You will manage staff based in Nottingham and will be expected to be based in the office for the majority of time, with some flexibility for home working.
**Duties and skills will include**:
- An ability to plan and organise your own workload
- Monitoring performance
- Supervising and supporting the team in relation to day-to-day issues and tasks
- Developing links and partnerships with support services, community protection services and other stakeholders
- Ensuring incidents of neighbour nuisance, anti-social behaviour and harassment are investigated, and appropriate action taken in liaison with other agencies
- A knowledge and understanding of tools available to landlords and partners in relation to dealing with anti-social behaviour
- Maximising income through effective rent account monitoring and overseeing enforcement action working alongside external legal advisors and Housing Officer
- Support Housing Officers with enforcement of tenancy conditions and their representation in court
- Working closely with support services to prevent eviction and manage challenging behaviours
- Knowledge and understanding of the requirements of a landlord in relation to property compliance
- An ability to work to the CIH professional standards
- An understanding of the issues faced by vulnerable people
- A minimum of a level 4 qualification in Housing Management or similar (or a willingness to obtain a level 5 with Frameworks support)
**What we offer**: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
NO AGENCIES PLEASE
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