Multi-skilled Maintenance Assistant

7 months ago

Exeter, United Kingdom UPP Ltd Full time

A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people - creating that sense of home that will help students feel safe, secure, and help them thrive. At UPP, we understand just how important this is and that’s why at each of the universities we partner with we have a dedicated onsite team offering a range of facilities management services designed to support the safety of the building and ensure students enjoy a high quality of life throughout their stay.

Here at UPP Exeter we have an exciting opportunity for a Maintenance Assistant to work as part of our team in providing both a planned and responsive maintenance service.

This is a permanent position working 37.5 hours per week, working five days from seven on a rotating shift pattern, covering Monday to Sunday 8am - 11pm.

The salary is £25,907.35 per annum.

Role responsibilities as a Maintenance Assistant include:

- Carry out reactive repairs and proactive maintenance, in accordance with the Service Level Agreements and provide front line response when jobs are raised on the Planon system, utilising a portable electronic device to record job details.
- Ensure that the environment is maintained in accordance with the Service Level Agreement, including keeping the sites clean and well maintained by monitoring grounds, plant rooms, common areas, etc.
- Undertake other duties, including moving and installation of white goods, mattresses and furniture and other items in a safe manner.
- Escort or assist contractors with specialist repairs.
- Report any Health and Safety issues relating to the student accommodation and wider site, ensuring all information is passed to the relevant Manager(s) and take appropriate immediate actions to reduce risk.
- To have/develop a good understanding of safety compliance in relation to maintenance activities.
- Undertake training as required and be prepared to advance own skills, knowledge and experience in collaboration with colleagues to a level to meet all SLA and business requirements.
- Be prepared to work additionally as and when the need arises, particularly during the main student arrival and departure weekends and to carry out fire drills twice annually
- To participate in a call-out rota, to attend out-of-hours maintenance requests as operational needs dictate (additional allowances apply).
- Other duties commensurate with the post.

We truly care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference to students living away from home in our accommodation.

We are looking for you to have worked in a similar role and environment and have great communication and organisation skills, along with the passion to do a great job.

You will have a good understanding of the operational procedures and safe working practices of building services and systems as well as good understanding of health and safety, with the ability to always work in a safe manner.

You will also be prepared to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends.

What we offer: In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, store discounts, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.

We also give two paid volunteering days each year to support a charity of your choice.

Our people are at the heart of how we operate and we welcome everyone who shares our values, regardless of background or identity.

Valuing our differences is what makes UPP a growing success and allows everyone to come to work feeling valued and supported.

Investors in People is an accreditation that is granted to organisations that demonstrate a clear commitment to the people who make up an organisation. Only 17% of accredited organisations meet the gold standard, so as a company we are extremely proud and excited to hold this award.

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