Store Supervisor

4 days ago

Ellesmere Port, United Kingdom Salomon Full time

Company Description

Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.

“The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.

**Job Description**:
Interested in a career in retail? Passionate about the outdoors?

If that sounds like you, we have an exciting opportunity to join the Salomon family

We are looking for a **Supervisor/Key Holder** for a permanent full-time position (40h/week) in our Salomon Store at the Cheshire Oaks Outlet.

**Your Role**
- As a Key Holder, you will be responsible for opening and closing the store and shift management when required by Store Management.
- You will master all Salomon products and understand customer needs to provide a personalized service.
- You will accompany and advise customers in order to provide them with a high-level shopping experience, propose complementary products (additional sales).
- You will be proficient in Sales Techniques and the Digital Tools available in store in order to provide outstanding customer service.
- You will master standard operating procedures, health and safety guidelines, visual merchandising and community marketing principles.
- You will be a brand ambassador and leverage the brand service culture.

This position involves 100% presence on the sales floor.

**Main Activities**

To perform this job successfully, you must be able to perform each essential duty and responsibility satisfactorily:
**Customer Service**:

- Utilize exceptional customer service skills, sales techniques and product knowledge to connect customers with the right product and drives sales.
- Ability to quickly find solutions for any objections from the consumer, interact and follow-up with them.

**Operations**:

- Assist in protecting company assets and procedures through promoting loss prevention.
- Ensure that the stockroom is clean and well-organized.
- Confident at cash handling.

**Visual Merchandising**:

- Contribute to brand visual standards.
- Assist with replenishment and pricing duties, including sale preparation as required.

**Other Job Functions**:

- Participate in staff training and store events as required.
- Perform additional duties as assigned by the Assistant and Store Manager.

**Qualifications**:
**What makes you the perfect Supervisor?**
- You love interacting with people and share your enthusiasm with the team
- Passion and knowledge of Salomon's core sports
- Previous experience in customer service and retail
- Team player
- Hands on approach with a strong willingness to learn
- Digital savvy, able to manage and learn new systems
- Flexibility to work a schedule that can include evenings, weekends and holidays

Additional Information
**What We Offer**
- MediCash Health Coverage from day one
- Monthly bonus scheme
- Personal Pension Plan
- Discounts on AmerSports products including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson from day one
- Life Insurance

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