Erostering Administrator

Do you want to be part of a small team proving crucial administrative support for eRostering Trust Wide?

Do you enjoy customer service and helping end users ?

Do you want to be part of a team to aid the Trust with developing high quality safe care via the provision of effective and efficient rostering ?

You will be the first point of contact - liaising with and aiding staff on issues they have relating to any of the rostering software packages
- this will be managers or employees. You would need to ensure you provide a high standard of customer service and representing the department in a positive and helpful way.

You will be required to manage your own workload and use your own initiative.

There will be the need to demonstrate good organisational skills and will work in a polite and courteous customer facing role.

The role will be computer based and will involve with colleagues, manning a departmental inbox, telephone and undertaking several reporting /administrative elements.

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Please see attached Job description and person specification for full details of roles and responsibilities.