Night Porter

5 months ago

Hertford, United Kingdom Salisbury Arms Hotel Full time

The Salisbury Arms Hotel is set in an iconic 18th-century building in the centre of the historic town of Hertford, this traditional hotel Has recently undergone a transformational refurbishment. Our award-winning designers have restored the listed building to its original beauty, with an addition of a stunning garden terrace for alfresco drinking and dining all year round, a private dining room and incredible period features. All accompanied by locally sourced menus, premium wines and of course, our locally brewed beers.

We are looking for enthusiastic Night Porters to make sure our guests are well looked after.

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Night Porter. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family - you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

Night Porter

So, if you’re as passionate as we are about guest service, and maintaining high standards come join our team. We can offer you
50% discounted meals when you are working
25% discount on food and 20% on drinks for you and your friends on your day off
Enhanced rate of pay for working on key Bank Holidays
Fantastic training and career development through McMullen’s GROW Programme if you wish to progress
A valued position in a progressive Company who treat people as a name, not a number
We also offer industry-relevant Apprenticeships if you would like to develop your skills further, so you can earn while you learn

Key Responsibilities of a Night Porter
Consistently offers professional, friendly, and engaging service.
Manage all guest late check-in’s and early check outs
Showing guests to the rooms and explaining facilities
Help guests carrying luggage to and from their rooms
Looking after keys and left luggage
Answering all out off hour calls from guests and contractors
Dealing alone with problems arising in the night; if necessary transferring guests into a different room
Cleaning all front of house areas
In event of emergency ensuring all guests are safely evacuated
Maintaining the security of the premises

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