Customer Support Progressor
1 week ago
**Customer Support Progressor - Alloy Bodies Manchester**
A new opportunity has been created at Alloy Bodies Limited for a Customer Support Progressor to become part of their team.
**The Company**
Alloy Bodies are one of the UK’s largest commercial vehicle body building manufacturers and forms part of the Anderson Group of companies. Established in 1969, the company is renowned for innovations that push the boundaries of commercial vehicle body design. The choice of many of the UK’s major fleets, contract hire and rental companies, their reputation stands on merit, manufacturing more than 50 bodies each week.
**How You’ll Play Your Part**
Primary responsibility will be to efficiently co-ordinate and facilitate the smooth transition between the sale of the vehicle and vehicle completion, communicating body progress updates during build and co-ordinating collection dates with the customer on vehicle completion. In this role you will be the link between sales, administration, sub-contractors and PDI.
- Responsible for controlling the movement of vehicles from order and take through to delivery back to the customer, ensuring the vehicles are ready by the required date and time.
- Updating customers in accordance with their own requirements on progress of a build.
- Identifying any slippages or pull forwards with the production team in a timely manner and reporting to the relevant parties, both internally and externally.
- Ensuring a consistent throughput of vehicle chassis are available to build whilst also ensuring completed vehicles are collected in a timely manner
- Producing and monitoring any internal or external reports that are needed to do your role.
**About you**
You will ideally have experience of working in a similar role within the automotive/manufacturing environment, ideally as a vehicle progressor. You will have fabulous customer service and administrative skills and be able to develop relationships effortlessly. You will have great organisational skills and to be able to communicate effectively with all the different departments in a clear manner.
You will be working in a busy fast-moving environment and will be in a role that is critical to the efficient running of the business.
**On Offer**
40-hour week 0730 - 1600 Monday to Friday with a salary up to £25,000 per annum with overtime paid at 1.5.
Place of work would be Alloy Bodies however the business would consider a blended approach for someone to work at home up to 3 days a week you are able to do so.
**Our Process**
**Managing your data
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