Television Licence Field Officer

6 months ago


Darlington, United Kingdom Capita Full time

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Darlington area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.
- You’ll be rewarded with £30,000 annual salary.
- You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.
- In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.
- Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.
- Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the DL postcode areas.

**Job title**:
Television Licence Field Officer

**Core Responsibilities**:

- Conduct door to door visits to properties where no TV licence is registered.
- Listen to customer reasoning for not having a licence and make an informed decision on next steps.
- Accurately record visit details and complete daily timesheets via the handheld device.
- Explain and sell the benefits of all licence payment schemes.
- Take and accurately record payment details.
- Attend court when required to give evidence in prosecution cases.
- Carry out work and attend meetings as directed by the Visiting Manager.
- Taking Records of Interview under caution.

**What you’ll need to bring**:

- It’s essential that you have a full UK Driving Licence with at least a year of driving experience.
- You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
- Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
- Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common - excellent communication skills.

**What’s in it for you?**

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.
- Competitive salary of £30,000.
- Company car which includes personal use, or a £3,700 annual car allowance paid monthly.
- 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more.
- As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology.
- Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

**What we hope you’ll do next**:
**Location**:
Darlington
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent



  • Darlington, United Kingdom Capita Full time

    As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Darlington area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them. - You’ll be rewarded with £30,000...

  • Field Agent

    6 months ago


    Darlington, United Kingdom Resolvecall Full time

    **Field Agent / Warrant Officer based in Darlington (DL)** Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of **£24,028.68**...


  • Darlington, United Kingdom Si Recruitment Limited Full time

    Are you looking for the next steps in your sales career? Do you have a good understanding of industrial product sales? I am working with Darlington based client with requires a Field Sales Representative to join their team on a full time basis. The client has established their brand as a market leader in their field across the NE and North Yorkshire...

  • Security Officer

    6 months ago


    Darlington, United Kingdom First Response Group Ltd Full time

    We are seeking an experienced Security Officer to work at our site in Ayecliffe Business Park, Newton Aycliffe, DL5 6UP. Shift Pattern: Full time 4 on 4 off Pay rate: £10.46 per hour. The Security Officer role would suit those with excellent interpersonal skills and who wish to develop skills in security, gatekeeping, and as a Security Officer. **Roles...


  • Darlington, United Kingdom CV-Library Full time

    We are seeking a Trainee Field Engineer (Water Industry) to install & configure monitoring equipment and repair & maintain valves on the clean water network in and around your region. This is a full-time permanent position working for an outstanding Company who will provide full training, a vehicle and the equipment needed for the role. Trainee Field...

  • Field Care Supervisor

    6 months ago


    Darlington, United Kingdom Helping Hands Home Care Full time

    Location: Darlington **The Role**: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers. You will be involved from the moment a carer comes in...


  • Darlington, United Kingdom Bandai Namco Amusement Europe Ltd. Full time

    **Bandai Namco Amusement Europe Limited** **Job Title: Field Service Assistant** **Reporting To: Regional Service Manager & Supervisor** - **Who We Are**_ At Bandai Namco, we’re working to create a brighter future for everyone. We are led by our core values helping to connect people and societies in the enjoyment of uniquely entertaining products and...

  • Field Care Supervisor

    6 months ago


    Darlington, United Kingdom Helping Hands Full time

    Location: Darlington The Role: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers. You will be involved from the moment a carer comes...

  • Office Administrator

    6 months ago


    Darlington, United Kingdom Start People Ltd Full time

    Start People have an exciting opportunity for an Office Admin to work for our client in Darlington. Working Monday to Friday - 8:30am to 5pm and 1 Saturday morning every month. Salary will depend on experience but ranges from **£12.00 to £13.00 per hour** **Role will include**: - Being the first point of contact for customers via the telephone,...


  • Darlington, United Kingdom nGeneration Full time

    Field Service Engineer / Field Support Technician who can fault-find hardware and software applications and break-fix hardware devices, who also has excellent client-facing skills is required for a well-established company that delivers and supports a wide range of technical services and hardware for the Retail and Hospitality Industry.LOCATIONS...

  • Research Officer

    4 weeks ago


    Darlington, United Kingdom CV-Library Full time

    We are looking for a range of skilled Research Officers to join our client in their next project. You will play a critical role in transforming estimates into statistics, a key priority in the upcoming programme.  This is a 6-12-month contract role, hybrid working, with 2-days per week onsite in Darlington.  As Research Officer, your...


  • Darlington, United Kingdom SK Security Services Ltd Full time

    SK SECURITY SERVICES LTD has a great opportunity for a Security Officer to join our growing team of officers in the DARLINGTON (Durham) and SURROUNDING area. SK Security Services are a growing Security provider with clients in the Construction, Retail, Hospitality, Events and Corporate Sites. We're looking for enthusiastic, well presented and diligent...

  • Office Administrator

    6 months ago


    Darlington, United Kingdom Pareda Recruitment Full time

    This is an excellent opportunity to join a UK market leader and will involve the following; - Diary management for field agents - Data Entry - Collation of financial information - Carrying out audits on agent compliance - Building solid internal relationships It is essential that you have; - Previous admin experience in an office or contact centre - Great...

  • Security Officer

    6 months ago


    Darlington, United Kingdom FORTEL SERVICES LTD. Full time

    Front of house security gatemen play a key role in any construction environment. As the first point of contact on site, you will need to represent not only yourselves but Nexus Security. As well as the ability to politely and professionally meet and greet customers and staff, the role requires an in-depth knowledge of health and safety procedures and what...

  • Field Dental Nurse

    3 hours ago


    Darlington, United Kingdom Bupa Dental Care Full time

      Exciting Opportunity: Field Dental Nurse Wanted! Gemma Adams, Practice Manager at Bupa Dental Care Darlington, is seeking a Field Dental Nurse for full time permanent contract. This full-time role 40 hours per week covers Darlington and surrounding areas:   Schedule: Monday to Friday: Covering Area 3 Weekends: Based in Darlington  ...

  • Office Administrator

    6 months ago


    Darlington, United Kingdom Rennnyco Ltd Full time

    **Job Types**: Full-time, Permanent **Benefits**: - Company pension - Free parking - On-site parking Schedule: - 8 hour shift - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - GCSE or equivalent (preferred) Licence/Certification: - Driving Licence (required) Work Location: In person

  • Field Dental Nurse

    2 weeks ago


    Darlington, United Kingdom Bupa Dental Care Full time

    Exciting Opportunity: Field Dental Nurse Wanted!Gemma Adams, Practice Manager at Bupa Dental Care Darlington, is seeking a Field Dental Nurse for a fixed-term 12-month contract. This full-time role 40 hours per week covers Darlington and surrounding...

  • Field Dental Nurse

    4 days ago


    Darlington, United Kingdom Bupa Dental Care Full time

    Exciting Opportunity: Field Dental Nurse Wanted!Gemma Adams, Practice Manager at Bupa Dental Care Darlington, is seeking a Field Dental Nurse for full time permanentcontract. This full-time role 40 hours per week covers Darlington and surrounding...

  • Project Lead Officer

    3 weeks ago


    Darlington, Darlington, United Kingdom Cpus Engineering Staffing Solutions Inc. Full time

    At Cpus Engineering Staffing Solutions Inc., we are seeking a highly skilled Project Lead Officer to join our team. This is a full-time position with an estimated salary of $95,000 - $115,000 per year.About the RoleThis role will require the selected worker(s) to work more than 44 hours per week. The Project Lead Officer will be responsible for undertaking...

  • Security Officer

    6 months ago


    Darlington, United Kingdom Corpor@te Facilities Services Full time

    Corporate Facilities Services are a national provider of cleaning, security and support services. We currently have a vacancy for flexible 20 hour per week minimum security officer at Cornmill Shopping Centre. **Responsibilities**: - Patrol and monitor premises regularly to maintain a safe and secure environment - Monitor surveillance cameras and alarms...