Quality Assurance Consultant and Financial Planner

2 weeks ago

London, United Kingdom JPMorgan Chase Bank, N.A. Full time

**Quality Assurance Consultant and Financial planner**
**Location**: London, Vauxhall

**Who we are**:
**Job in a nutshell**:
This role is a Quality Assurance and Monitoring role within the advice space with an element of coaching and some advice provision. This role will ensure that the Nutmeg in-house advice team meets its regulatory responsibilities and quality KPIs, and operates within our business risk and performance policies and procedures, while delivering an excellent customer experience.

**Responsibilities**:

- The main focus of this role is the is to support and review the advice cases delivered, to make sure each case delivers good customer outcomes.
- It will involve the continuous monitoring of individual client interactions and cases, reporting on the results and ensuring a proactive, transparent and impactful monitoring of quality (customer experience and relationship management), risk and escalation of issues
- Be a technical expert and point of referral for the advisers on the team
- Take part in regular calibration exercises to ensure consistency of quality monitoring and reporting and support the learning and development of the rest of the QA team
- Provide adhoc and regular upskilling and development coaching to team members, in line with growth and development frameworks under the guidance of the Learning and Quality Manager. This will cover regulatory adherence and relationship management skill development.
- Maintain excellent knowledge of all internal processes and products and relevant regulatory developments related to investments, risk management and governance
- Maintain continuous professional development to maintain level 4 qualification proficiency, and demonstrate detailed technical knowledge, specifically related to pensions and investments
- Provide manager with a continuing, non-bias viewpoint on the quality of our client service interactions
- Offer productive feedback in writing, and from time to time in person, in line with quality guidelines. Assist team leaders and coaches in providing data for continuous professional development for advice team members
- Assist with the development and creation of ongoing quality reporting frameworks.

**Your skills:
- Have an extensive understanding and experience in financial planning and advice provision.
- An understanding of FCA and regulatory requirements surrounding Investments and pensions.
- Extensive knowledge of Investments and risk principles, products and management.
- Strong analytical skills with ability to accurately identify key issues.
- Excellent writing and communication skills.
- Results focused, with a strong sense of accountability.
- The ability to operate with urgency and prioritise work accordingly; deliver within approved timelines and budgets.
- Strong problem solving skills, the ability to demonstrate sound judgement.
- Experience of coaching and development.

**You might also have**:

- Excellent Microsoft Office skills
- Aiming for or have chartered status.

When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package.

J.P. Morgan is an Equal Opportunity Employer.

**#ICBCareer**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender,

  • Chartered Financial Planner

    4 weeks ago

    London, United Kingdom Financial Divisions Full time

    Job Description Outstanding opportunity for a Financial Adviser - £75k - £80k basic salary plus benefits package - manage existing clients - Surrey based Chartered IFA A key client of mine who I have placed 3 staff with in the past are looking for a Senior Financial Adviser (ideally Chartered) who can manage a portion of their longstanding existing...

  • Financial Planner

    4 weeks ago

    London, United Kingdom Heat Recruitment Full time

    Financial Planner / IFA / CII / CISI / CAS / SPS / Wealth Management / Financial Adviser / Financial Advisor / Wealth Manager / Pensions / Investments / Financial Consultant / Financial Planning / HNW **Location -**London **Duration -** Permanent A national wealth management firm are looking to hire an experienced Financial Planner to oversee an existing...

  • Transport Scheduler

    4 days ago

    London, United Kingdom The Planner Jobs Redactive Publishing Limited Full time

    Penguin Recruitment is pleased to be supporting a leading Transport Planning and Infrastructure Design Consultancy in their hire of an ambitious Graduate Planner. As part of the dynamic team, you will support the Senior Consultants in pre applications, planning applications, planning appeals, post-planning, and post-construction monitoring & validation....

  • Senior Financial Planner

    2 days ago

    City of London, Greater London, United Kingdom Nigel James Associates Ltd Full time

    Nigel James Associates are partnered with a national wealth planning company with fantastic reputation to recruit for Financial Planner to join their London office. We are currently seeking an experienced and dynamic Financial Planner who has exposure to providing high level/quality advice to HNW clients and is commercially focused. The role will offer a...

  • Financial Planner

    3 weeks ago

    London, Greater London, United Kingdom mbf. Full time

    A City of London boutique Investment Managers with a client centric, holistic outlook has recently acquired an Essex based financial planners with appx £60-£70M of client funds and is seeking to recruit an additional Wealth Planner to help maintain and further help with growing and developing the book of clients. Role would initially be split between...

  • Senior Financial Planner

    2 days ago

    London, United Kingdom Nigel James Associates Ltd Full time

    Job Description Role Nigel James Associates are partnered with a national wealth planning company with fantastic reputation to recruit for Financial Planner to join their London office. Requirements We are currently seeking an experienced and dynamic Financial Planner who has exposure to providing high level/quality advice to HNW clients and is...

  • Senior Financial Planner

    1 week ago

    London, United Kingdom Nigel James Associates Ltd Full time

    Job DescriptionRoleNigel James Associates are partnered with a national wealth planning company with fantastic reputation to recruit for Financial Planner to join their London office.RequirementsWe are currently seeking an experienced and dynamic Financial Planner who has exposure to providing high level/quality advice to HNW clients and is commercially...

  • Senior Financial Planner

    2 weeks ago

    London, United Kingdom Nigel James Associates Ltd Full time

    RoleWant to apply Read all the information about this position below, then hit the apply button.Nigel James Associates are partnered with a national wealth planning company with fantastic reputation to recruit for Financial Planner to join their London office.RequirementsWe are currently seeking an experienced and dynamic Financial Planner who has exposure...

  • Associate/Senior Financial Planner

    19 hours ago

    City of London, Greater London, United Kingdom Rathbones Group Plc Full time

    We are always looking for future talent, and we can help you build a rewarding career with clear paths to progression and the opportunity to share in the success of our business. Financial Planning Contract Type: Permanent Hybrid Working closely with the Financial Planner and the Client Support Team to deliver an excellent client experience...

  • Senior Financial Planner

    2 days ago

    City of London, Greater London, United Kingdom Nigel James Associates Ltd Full time

    Role Want to apply Read all the information about this position below, then hit the apply button. Nigel James Associates are partnered with a national wealth planning company with fantastic reputation to recruit for Financial Planner to join their London office. Requirements We are currently seeking an experienced and dynamic Financial Planner who has...

  • Senior Financial Planner

    4 weeks ago

    Greater London, United Kingdom Nigel James Associates Ltd Full time

    RoleNigel James Associates are partnered with a national wealth planning company with fantastic reputation to recruit for Financial Planner to join their London office.RequirementsWe are currently seeking an experienced and dynamic Financial Planner who has exposure to providing high level/quality advice to HNW clients and is commercially focused. You will...

  • Senior Financial Planner

    4 weeks ago

    Greater London, United Kingdom Nigel James Associates Ltd Full time

    RoleNigel James Associates are partnered with a national wealth planning company with fantastic reputation to recruit for Financial Planner to join their London office.RequirementsWe are currently seeking an experienced and dynamic Financial Planner who has exposure to providing high level/quality advice to HNW clients and is commercially focused. You will...

  • Senior Financial Planner

    3 weeks ago

    Greater London, United Kingdom Nigel James Associates Ltd Full time

    Role Nigel James Associates are partnered with a national wealth planning company with fantastic reputation to recruit for Financial Planner to join their London office. Requirements We are currently seeking an experienced and dynamic Financial Planner who has exposure to providing high level/quality advice to HNW clients and is commercially focused. You...

  • Senior Financial Planner

    4 weeks ago

    Greater London, United Kingdom Nigel James Associates Ltd Full time

    RoleNigel James Associates are partnered with a national wealth planning company with fantastic reputation to recruit for Financial Planner to join their London office.RequirementsWe are currently seeking an experienced and dynamic Financial Planner who has exposure to providing high level/quality advice to HNW clients and is commercially focused. You will...

  • Senior Financial Planner

    4 weeks ago

    Greater London, United Kingdom Nigel James Associates Ltd Full time

    RoleNigel James Associates are partnered with a national wealth planning company with fantastic reputation to recruit for Financial Planner to join their London office.RequirementsWe are currently seeking an experienced and dynamic Financial Planner who has exposure to providing high level/quality advice to HNW clients and is commercially focused. You will...

  • Senior Sustainability Assurance Consultant

    20 hours ago

    London, United Kingdom Mattinson Partnership Full time

    Overview: The client I am representing is a globally renowned expert in risk management & quality assurance. They are seeking an experienced Senior Sustainability Assurance candidate to join their London team on a permanent basis. You will have proven experience in delivering assurance over non-financial reporting products, including ESG KPIs and regulatory...

  • Senior Sustainability Assurance Consultant

    6 hours ago

    London, United Kingdom Mattinson Partnership Full time

    Overview: Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.The client I am representing is a globally renowned expert in risk management & quality assurance. They are seeking an experienced Senior Sustainability Assurance candidate to join their London team on a permanent basis. You will have proven experience...

  • Senior Financial Planner

    3 days ago

    Greater London, United Kingdom Nigel James Associates Ltd Full time

    RoleWant to apply Read all the information about this position below, then hit the apply button.Nigel James Associates are partnered with a national wealth planning company with fantastic reputation to recruit for Financial Planner to join their London office.RequirementsWe are currently seeking an experienced and dynamic Financial Planner who has exposure...

  • Financial Wealth Planner

    4 weeks ago

    London, United Kingdom MW Recruitment Limited Full time

    Job Description A leading banking institution wish to recruit a Wealth Planner to act as a trusted adviser to customers to achieve their financial goals by providing wealth planning and investment advice. The primary role of the Wealth Planner is to understand the needs and long term goals of new and existing customers Main Duties To achieve personal...

  • Employed Financial Adviser to Manage Existing

    7 days ago

    London, United Kingdom Financial Divisions Full time

    **plus commission + excellent benefits** Due to continuous growth, my client is looking for an experience Employed financial planner to join their team in London. They are well established and prestigious Chartered IFA who have built an impressive reputation with clients and have enjoyed a veryprosperous year of growth and looking for an experienced...