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Dental Receptionist

3 months ago

Northwich, United Kingdom MyDentist Full time

Due to expansion we are now recruiting for a receptionist for an excellent role at mydentist Northwich.

We are a friendly practice, proud of our reputation and looking for someone who will truly carry the mydentist values: Trusted; Honest; Warm & Welcoming; Understands Me; Loyal; Innovation.

This role is for 39.5 hours per week, over 5 days.

Reception Duties

Undertake daily opening and closing procedures including cash handling and banking procedures.

Optimise diaries through efficient management processes, ensuring appropriate spread of appointment types throughout each day.

Take action to fill cancellations immediately to reduce any potential surgery downtime

Share customer feedback with the Practice Manager, be able to handle and diffuse complaints in the first instance, highlight issues and complaints where appropriate.

Adhere to all mydentist procedures ensuring own and others safety.

Ensure waiting areas, corridors, stairs and immediate external areas are kept clean, tidy and free from slip and trip hazards.

Read and comply with mydentist safeguarding policy, health and safety policy statement and handbook.

Experience in dentistry but not essential.

Excellent interpersonal skills.

Customer service skills, previous experience of working on a busy reception in a customer focused organisation.

Demonstrates flexibility.

Able to build strong relationships with the practice team.

Excellent verbal and written communication skill.

Ability to use IT and operate computer based systems, experience of using R4 desired but not essential.

If you wish for more information on this role, please don't hesitate to contact us on 01606 43620

**Job Types**: Full-time, Permanent

Schedule:
8 hour shift

Monday to Friday

Weekend availability

**Salary**: £11.44 per hour

**Benefits**:
Employee discount

Life insurance

Work Location: In person

Work Location: In person

Application deadline: 25/04/2024