Business Support Officer

3 weeks ago

Stevenage, United Kingdom Hertfordshire County Council Full time

Job Title: Business Support Officer
Location: Farnham House, Stevenage
Starting Salary: £30,151 with the opportunity to progress to a maximum of £32,909
Hours: 37 hours or job share opportunity
Contract: Permanent

Team: East & North Herts Adult Disability Service

Diversity: We are an inclusive employer and value a diverse workforce

Job Duties:
Are you looking for an exciting new challenge? Do you want to join a thriving, enthusiastic and creative team? Then read on

The Adult Disability Service provide support to adults with a learning or physical disability. We promote personalisation through our assessment process focusing on the wellbeing of the individual. Through care planning we strive for increased independence,choice and control by offering personal budgets to enable people to direct their own support.

We are looking to recruit an experienced member of staff to provide professional support to the Senior Management team of the service. This role will also lead on the Safety Improvement Process for the countywide Adult Disability Service.

For this role you will be a motivated, enthusiastic and organised individual who can deliver high level administrative support around:

- Research and compiling reports
- Meeting preparation and creating agendas
- Minute taking
- Creating complex files
- Assisting in presentations
- Supporting in the creation and drafting of letters regarding ill health and capability hearings

You will support with the Safety Improvement Process to ensure the service meets its duties and obligations to people who use our services. This high level role will assist managers in co-ordinating and responding to the demands for timely intervention,research and audits to ensure a quality service and continuous improvements:

- Arranging meetings with providers
- Taking and producing high quality minutes
- Research, monitor and collate activity and statistics by quantity and quality for the Safety Improvement Process
- Support managers with co-ordinating review activity and identification of themes
- Support managers to organise debrief and learning workshops, as appropriate, for professionals involved

For this role we require someone who has:

- Clear, confident and effective communication skills
- The ability to produce information and reports to a high standard
- The ability to influence and gain the trust and confident of managers and staff to bring around change
- Experience in coordinating high level meetings, producing minutes and reports
- Experience in providing PA support to senior management team

We are based in Stevenage however we encourage smart working with the benefit of a laptop and smart phone. You would be required to be office based 40% of the week and you have the option of working at home or at one of our touchdowns across the area.

Advert closing date: 5thMarch 2023

Interview date(s): Friday 17th March 2023

FURTHER INFORMATION

Benefits of Working for HCC:

- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes

Working for Hertfordshire County Council you will receive a generous annual leave entitlement plus paid bank holidays. We offer a comprehensive induction and training programme, career progression opportunities and Local Government Pension Scheme.

Upon joining Hertfordshire County Council you will have access to Herts Rewards which gives discounts and cashback on over 800 retailers and services. This also includes a childcare voucher scheme, car share scheme, cycle to work scheme, purchased annualleave scheme, an Employee Assistance Programme, and many other lifestyle, wellbeing and financial benefits.

**Additional Information** Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiringa Disclosure & Barring Service (DBS) check. For more information spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency willbe required).
- English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaksEnglish to the necessary standard of fluency will be required). Further information about the legal requirement can be found here._

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