Order Processor
2 months ago
In this role you will be responsible for the organisation and control of customer orders to ensure that each one is processed accurately and in a timely fashion. You will be dealing with customer enquiries and checking information. You will also be expected on occasions to support the team in other administrative duties as required.
**The role**:
- Processing order for Jobs and Stock.
- Gathering information for quotes for jobs/leads
- Getting quotes from suppliers for Jobs, stock & parts for orders.
- Assist with Trade processing.
- Chasing late/ missing deliveries.
- Manage and reviewing completeness of job file to ensure all parts are ordered and delivered on time.
- Working hours are, 08:00-17:00
- Experience within the window industry minimum of 1 year.
- Must have experience using either Window Designer or similar order processing systems
- Has current or recent experience order processing windows and doors is a must, in UPVC, Aluminium and Wood.
- Keen eye for accuracy and excellent attention to detail.
- Able to manage own workload
- Good communication and customer service experience
- Excellent telephone and written communication skills will be needed along with a good standard of IT Proficiency.
The role is offered on a full-time, permanent basis after a three month trial. The salary is negotiable depending upon experience.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£35,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Reading: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Order Processing: 1 year (preferred)
Work Location: One location
Reference ID: Order Processor
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