![Maidens of Telford](https://media.trabajo.org/img/noimg.jpg)
Pallet Network Planner
2 weeks ago
Monday - Friday (occasional Saturday)
- 52.5 hours per week
- Additional benefits:
- Life Assurance
- Company pension scheme
- Full uniform and PPE
- Onsite parking
- Cycle to work scheme
- Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
- Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
**About the job**:
- Carry out the data entry of information onto the relevant system, identifying and resolving any discrepancies and prepare all documentation relating to the movement/transportation of goods in an accurate and efficient manner to deliver high customer service levels;
- Communicate effectively and in a timely manner to all relevant external and internal clients to maintain the key flow of information;
- Answer and direct queries promptly and in a professional manner providing accurate information to ensure excellent customer service is being delivered;
- Complete general administrative duties in an efficient and effective manner to deliver a world class service;
- Maintain relevant system by accurately inputting the required data, in addition to checking and reconciling data where appropriate and identifying and resolving any discrepancies to ensure 100% accuracy
- Update, produce and communicate all business KPI’s to monitor service delivery levels;
- Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague’s absence;
- Operate a high standard of general housekeeping and work in a safe manner complying with all health and safety regulations in order to maintain a clean, safe and tidy working environment.
**Your knowledge and experience**:
- GCSE’s at grade A-C in English Language and Mathematics (or equivalent)
- Working knowledge of basic administration principles
- Transport industry and systems knowledge desirable
- Experience with general administration tasks, preferably in the haulage industry
- Experience working with transport systems, is desirable
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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