Leisure Assistant

Recruitment Pack for

**Leisure**

**Assistant**

**Hours**:33 hours per week**

**Location**:Kelso Swimming Pool**

**Closing Date**: **11th October 2023**

**Job Ref No**: **0774**

**Salary**: **Grade 2 £10.90 - £11.72**

**(£21,029 - £22,603)**
- Introduction to Live Borders
- Our Strategic Vision
- Our Values
- Job Description and Person Specification
- Conditions of Employment

**Introduction to Live Borders**

Live Borders is the sport, leisure and culture trust for the Scottish Borders - this means we are a charity. Our aim is for everyone living, working and visiting the Borders to be

**healthier, happier and stronger.**

Live Borders is governed and led by a Board of Trustees who set the strategic direction and monitors performance of the organisation.

**Our Strategic Vision**

**Vision**:Everyone living in, working in, and visiting the Borders to be healthier, happier and stronger.

**Mission**:We use our energy, enthusiasm and knowledge to support more people to experience more, learn more, and move more.

**Strategic Goals**:

- Expand levels of participation
- Grow our earned income
- Develop new funding streams
- Build on our reputation for great customer service
- Create a sustainable charity
- Nurture our people to be proud of what they do

**Our Values**

At the heart of Live Borders is our commitment to improve lives through physical activity, sport and culture. We use our energy, enthusiasm and knowledge to support people to experience more, learn more and move more.

Our Values underpin all that we do: Live Borders Values

Every penny spent with us is reinvested into supporting active, creative and healthy communities.

The executive team led by the CEO provide the strategic lead on the management and development of Live Borders to ensure we are a sustainable, dynamic and flexible organisation fit for the future and that meets our stated outcomes.

Post Title: Leisure Assistant (Wetside)

Directorate: Live Borders - Commercial Services

Reporting to: Duty Manager

**Job Purpose**:
Take an active role in the day to day operation of the Leisure Centre, working as part of a team to ensure the ongoing successful delivery of services to the public.

**Responsibilities**:
1. To take an active role in the day to day operation of the centre to ensure the ongoing successful delivery of service to the public.

2. Live Borders provide regular monthly training for all NPLQ qualified lifeguards. All lifeguards must attend at least 2 hours of training per month.

3. Implement all-statutory regulations and Trust guidelines to provide a safe environment for customers and staff.

4. Occasionally act as a Duty Keyholder with responsibility for the control and supervision of the facilities provided and all users of these facilities in regard to their day to day safety and behaviour.

5. Carry out requirements of Normal Operating Procedures and Emergency Action Plans
6. Facilitate, carry out Teaching/ Instruction/ Coaching to the public assuming responsibility for class Health and Safety.
7. Responsibility for Health and Safety in accordance with Trust Policy
8. Assist in the delivery of the ongoing centre programme plus development of new activities and events to the programme.
9. Take a key role in the delivery of the gymnasium facility (if applicable)
10. Actively participate in internal/external cleaning and maintenance/repair work as required. Advise centre management of suggested improvements to enhance the quality of facility provision.

11. Assist in the "Setting Up", "Management" and "Take Down" of programmed activities and events.

12. Ensure that all users receive excellent service from all staff at all times
13. Promote services within the community
14. Ensure the Trusts Financial Guidelines are adhered to

15. Assist the facility management in maintaining budgetary control of the facilities ensuring quick and effective action is undertaken when required.

16. Ensure compliance with workplace guidelines and procedures.
17. Ensure that personal standards of fitness and competence are maintained as appropriate to the duties required of a Leisure Assistant.
18. Encourage and promote the utilisation of the centre consistent with Trust Policy and guidelines interacting with customers with care and consideration.
19. Act as a representative of the Trust in liaison with and handling customers both formally and informally
20. Build and maintain good working relationships with colleagues within the organisation
21. Ensure that services are delivered with a customer focused ethos
22. Comply with, and ensure compliance with, all Live Borders policies and procedures
23. Ensure services meet Health and Safety standards established by Live Borders
24. As an employee, you must take reasonable care for the health and safety of yourself, other employees and anyone else who may be affected by your work activities carried out. Employees shall work in accordance with policies, procedures, information, instru