Commercial Loss Adjuster

3 weeks ago

North London, United Kingdom RSA Full time

**The Opportunity**

Location: The vacancy will be based in the North of London.

Undertaking claims assessments in the field and making associated recommendations, in line with customer propositions, product policies, risk strategy and appetite, and business strategy and performance targets.

You will spend the majority of your time assessing scene of loss/events, gathering relevant information, documenting findings and advising customers.

You will be field based working in various locations and dealing with customers on a one to one basis.

**The Role**
- Undertaking assessments of allocated claims cases at the scene of the loss/event to gather relevant evidence/information, critically assess potential loss, recovery options and reserving requirements in line with established standards, procedures and guidance provided.
- Preparing and delivering case decisions and solutions to the customer, in line with agreed processes at designated level authority.
- Providing precautionary and post-loss/event advice and guidance to customers to minimise future claims and mitigate the impact of current claims.
- Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate.
- Providing expert advice, guidance and coaching to technical colleagues to develop knowledge and understanding of customers, and customers’ businesses and associated commercial drivers and risks.

**About Us**
- A welcoming, diverse and inclusive culture is an important element for RSA in our best-in-class ambition. RSA thrives when everyone feels comfortable bringing their best self to work. We have a diverse mix of customers and we want our employee base to reflect that. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential._
- Our commitment to diversity is sincere, continually growing and led right from the top._

**Our Values**

**Integrity -** Be honest, open and fair. Set high standards. Stand up for what is right.

**Respect -** Be kind. See diversity as a strength. Be inclusive and collaborate

**Customer Driven -** Listen to our customers. Make it easy, find solutions. Deliver second-to-none experiences.

**Excellence -** Act with discipline and drive to outperform. Embrace change, improve every day. Celebrate success yet remain humble.

**Generosity -** Help others. Protect the environment. Make our communities more resilient.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Work from home

Schedule:

- Monday to Friday

Work Location: On the road

Reference ID: UK000383

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