Claims Handling Team Leader

3 months ago


Norwich, United Kingdom Aviva Full time

Claims Handling Team Leader

Salary - Circa £33,000

Are you someone who can inspire and drive high performance in a team? Do you enjoy working in a fast-paced environment? If so, we want to hear from you

A bit about the job:
As a Motor Claims Leader, you will be responsible for a team of circa 12 Claims Handlers. You will coach them to improve performance, lead regular feedback conversations, and ensure we are giving brilliant service to our customers. You will work within the leadership team to identify blockages in the system, working to get these removed or fixed.

Skills and experience we’re looking for:
- Proven ability to improve performance in teams of differing experience, knowledge and capability of bringing the best out in people.- Ability to juggle multiple tasks and prioritise what’s most important, in an environment that moves at a fast pace.- A strong work ethic, enthusiastic and passionate about conveying strategy to the teams.- Ability to have challenging and difficult conversations with handlers, key stakeholders, and customers.

What you’ll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.- Salary - Circa £33,000 (depending on location, skills, experience, and qualifications)- Bonus opportunity - 8% of annual salary, actual amount depends on your performance and Aviva’s- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days- Up to 40% discount on Aviva products, and other retailer discounts- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme- Outstandingly supportive policies including parental and carer’s leave- Flexible benefits to suit you, including sustainability options such as cycle to work- Make a difference, be part of our- Aviva Communities
- and use your 3 paid volunteering days to help others- We take your well-being seriously with lots of support and tools
- Take a look

to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:
We’re inclusive and

welcome everyone

We flex locations, hours, and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look

here



  • Norwich, United Kingdom Aviva Full time

    Motor Claims Team Leader - Norwich/Glasgow Salary - £31,000 up to £38,600 6-month FTC Are you someone who can inspire and drive high performance in a team? Do you enjoy working in a fast-paced environment? If so, we want to hear from you! A bit about the job As a Motor Claims Leader, you will be responsible for a team of circa 12 Claims Handlers. You...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    Claims Solutions Job OpportunityWe are seeking highly motivated individuals to fill the role of Claims Resolution Specialist. As a Claims Resolution Specialist, you will play a crucial role in managing claims and resolving liability issues. No prior experience is necessary as we provide comprehensive training to all new hires.At Claims Solutions, we pride...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    Claims Solutions Job OpportunityWe are seeking highly motivated individuals to fill the role of Claims Resolution Specialist. As a Claims Resolution Specialist, you will play a crucial role in managing claims and resolving liability issues. No prior experience is necessary as we provide comprehensive training to all new hires.At Claims Solutions, we pride...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    {"title": "Motor Claims Handler", "content": "Job SummaryWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for handling inbound and outbound calls, requesting evidence, and investigating the circumstances surrounding accidents to determine proximate cause, liability, and...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    {"title": "Motor Claims Handler", "content": "Job SummaryWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will be responsible for handling inbound and outbound calls, requesting evidence, and investigating the circumstances surrounding accidents to determine proximate cause, liability, and...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Claims Resolution Specialist to join our team at Claims Solutions. As a Motor Claims Handler, you will play a critical role in resolving liability and managing claims to a resolution.Key ResponsibilitiesHandle inbound and outbound calls to investigate claims and gather evidence.Request and...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Claims Resolution Specialist to join our team at Claims Solutions. As a Motor Claims Handler, you will play a critical role in resolving liability and managing claims to a resolution.Key ResponsibilitiesHandle inbound and outbound calls to investigate claims and gather evidence.Request and...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    About Claims SolutionsWe are a leading provider of data analytics and technology solutions for the insurance industry. Our mission is to empower businesses to make informed decisions and manage risk effectively.As a Claims Resolution Specialist, you will play a crucial role in managing claims and resolving liability issues. No prior experience is necessary...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    About Claims SolutionsWe are a leading provider of data analytics and technology solutions for the insurance industry. Our mission is to empower businesses to make informed decisions and manage risk effectively.As a Claims Resolution Specialist, you will play a crucial role in managing claims and resolving liability issues. No prior experience is necessary...


  • Norwich, United Kingdom Claims Solutions Full time

    Company Description We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. **Job Description**: Are you looking for a new challenge with the ability to progress your career and become...


  • Norwich, United Kingdom Aviva Full time

    **Claims Fraud Team Leader** **Salary between £33,000 - £37,000** Are you passionate about fighting fraud and protecting customers? We are currently recruiting for a Claims Fraud Team Leader, to be a part of our team and lead a team of claims fraud advisors. If you have a fraud background with claims and leadership experience or claims and fraud...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    Job Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will play a crucial role in resolving liability and managing claims to a resolution.Key Responsibilities:Investigate accidents to determine proximate cause and liabilityRequest evidence and documentation to support...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    Job Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will play a crucial role in resolving liability and managing claims to a resolution.Key Responsibilities:Investigate accidents to determine proximate cause and liabilityRequest evidence and documentation to support...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    Job Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will play a crucial role in resolving liability and managing claims to a resolution.Key Responsibilities:Investigate claims to determine proximate cause, liability, and confirm indemnity.Request relevant...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    Job Title: Motor Claims HandlerWe are seeking a skilled Motor Claims Handler to join our team at Claims Solutions. As a Motor Claims Handler, you will play a crucial role in resolving liability and managing claims to a resolution.Key Responsibilities:Investigate claims to determine proximate cause, liability, and confirm indemnity.Request relevant...


  • Norwich, United Kingdom Claims Solutions Full time

    **Company Description** We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. Are you looking for a new challenge with the ability to progress your career and become part of an...


  • Norwich, United Kingdom Claims Solutions Full time

    Company Description We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. **Job Description**: We are now looking for several Experienced Motor Claims Handlers to join our company,...


  • Norwich, Norfolk, United Kingdom GB001 Marsh Ltd Full time

    About GB001 Marsh LtdGB001 Marsh Ltd is a global leader in insurance broking and risk management. Our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. In today's increasingly uncertain global business environment, we help clients to thrive and survive.Job...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    Are you looking for a new opportunity to enhance your career while contributing to a forward-thinking organization? Claims Solutions is currently on the lookout for several Administrative Support Specialists to become part of our dynamic team. Our company is recognized as a leader in the field, celebrated for being a top employer worldwide.As an...


  • Norwich, Norfolk, United Kingdom Claims Solutions Full time

    Job Title: Business Support AdministratorWe are seeking a highly detail-oriented and organized Business Support Administrator to join our team at Claims Solutions. As a Business Support Administrator, you will play a critical role in reviewing and correctly labeling documents via an online user interface to create high-quality data for the development of...