Head Client Care Assistant

3 months ago


Camberwell, United Kingdom Medivet Group Ltd Full time

**About us**
We’re a community of passionate veterinary professionals committed to providing truly exceptional care. We’re set on building something extraordinary: creating the most forward-thinking and innovative place in the veterinary industry. We’re always looking for people who aspire to stand out in their field, and it’s this vision and enthusiasm that forms the foundation of how we work. Our mission to deliver progressive, around the clock care means our employees have the very best equipment and treatment options available, including in-house MRI machines and state-of-the-art operating theatres. We provide ongoing support to our teams, both in practice and through our dedicated training centre. This empowers you to get the very best from our advanced equipment while being on your journey to veterinary excellence.
**The role**
**Key accountabilities**
Overseeing and training the team Welcoming and assisting clients into the hospital Dealing with a busy switchboard and arranging call backs Scheduling appointments Updating client files with laboratory data Taking payments Ensuring the consult rooms are fully stocked Ensuring the practice is maintained to a high standard Handling large volume of insurance claims Handling healthcare subsriptions
**Branch**
Camberwell
Job Reference: FR04997


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