Internal Technical Sales

3 weeks ago

Bexleyheath, United Kingdom Wallace Hind Selection Full time

Are you a technically minded commercial individual? Are you customer driven? Do you like understanding problems and finding solutions? Based in SE16 (wok from home available after probation), we are a facilities management and building maintenance supplierwho sources and finds products others can't. Come and join us as our new Internal Technical Sales Representative.

**BASIC SALARY**: £32,000

**BENEFITS**:

- Bonuses
- Pension
- 22 days Holiday + Bank Holidays
- Staff Discount
- Staff Bonus

**LOCATION**: London - Zone 2

**COMMUTABLE LOCATIONS**: Battersea, Brixton, Peckham, Lewisham, Sidcup, Chislehurst, Bexleyheath, Woolwich, Greenwich, Wimbledon, Stratford, Dartford, Tottenham, Walthamstow, Notting Hill, Greenwich,

**Trains**:_Underground:_ Bermondsey (Jubilee Line) - 5 minute walk, Canada Water (Jubilee Line) - 7 minute walk. _Overground Access_ (Canada Water & Rotherhithe)

**JOB DESCRIPTION**: Internal Technical Sales, Customer Service, Sales Administration - Facilities Management

As a second tier supplier into the facilities management sector, we are the "go-to" professionals for our clients when they need non-core products. The key part of your role is to understand the challenges your clients have, the products they need and create/ source solutions for them.

You'll be working with some of London's iconic buildings, the products you will source are ones that ensure the City keeps working.

**KEY RESPONSIBILITIES**: Internal Technical Sales, Customer Service, Sales Administration - Facilities Management
- Questioning, understanding and qualifying a customer's requirements. This could range from a like-for-like product replacement to a new solution for a discontinued product.
- Liaise with circa 1000 suppliers to source the most suitable commercial solution whilst understanding lead times, margins and USP's.
- Preparing and generating quotations. (from scratch or the CRM system) - Every enquiry receives a quote. These are generated using the CRM/ERP software
- Maintaining management reports on sales using the data gathered by the online ERP software
- Consistent liaison with suppliers and purchasing team to ensure we are aware of any challenges that may occur.Reviewing all inbound stock to confirm it matches the order.
- Occasional customer facing Sales Support - including site meetings and surveys.

**PERSON SPECIFICATION**: Internal Technical Sales, Customer Service, Sales Administration - Facilities Management
- A commercial minded individual, able to demonstrate understanding of margins, lead times and USPs of a product - value versus cost.
- A background or the ability to understand the needs of a commercial building and its occupants
- Any experience of the FM (Facilities Management) sector is a distinct advantage

**THE COMPANY**:
Established in 1993, we supply some of the biggest names in the integrated FM business, sourcing and delivering a vast range of products for the built environment. As a privately-owned company, we are free from the constraints imposed on corporate chains asto which manufacturers we can purchase from. We are a small team so all wear many hats

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Internal Technical Sales, Customer Service, Sales Administration, Sales Executive, Sales Technician, Area Sales, Telesales,Technical Sales, Sales Support - Facilities Management

**Please Note**: Wallace Hind Selection have been chosen as the recruitment partner of our client.

**REF**: ZH17114 - Wallace Hind Selection

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