Casual Sales Assistant

4 months ago

Glasgow, United Kingdom Frasers Full time

**Company Description** About Frasers**:
Originally established with the Glasgow flagship in 1849, Frasers are dynamic retail destinations, designed as inspirational places to meet, explore and shop. Frasers stores boast an unrivalled range of beauty, fashion, premium and contemporary accessories, designer childrenswear, and homewares, with a focus on experience, brands and service - staying true to the vision set out by Hugh Fraser.
**Job Description** The Role of Casual Sales Assistant**:
A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service.

Whilst this is a customer facing role, we require an individual with the flexibility to support colleagues in other areas of the store when required from time to time.

**Key Accountabilities**:

- To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.
- Able to assist customers where security tags have been left on at the barriers
- Able to recognise and support on nearby tills if necessary.
- Deliver a world class customer experience that is unrivalled in the marketplace
- Display excellent attention to detail when helping to style customers by actively listening to their needs
- Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty
- Resolve queries effectively face-to-face or on the telephone
- Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability
- Maintain high standards of personal presentation
- Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
- Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales
- Takes an active role in loss prevention within the store
- Adheres to all health and safety policies at all times

**Qualifications** Essential Skills**:

- Relevant customer facing experience which reflects the role
- Can demonstrate a passion for working with customers to enhance their shopping experience
- A desire and ability to deliver sales against targets set
- Ability to communicate confidently with colleagues and customers
- Be a team player

**Additional Information** Think without limits** - Think fast, fearlessly, and take the team with you.

**Own it** **and back yourself**:

- Own the basics, own your role and own the results.

**Be relevant - **Relevant** **to our people, our partners and the planet.

This role has no guaranteed hours of work, hours of work can therefore vary from week to week and as a result there may be weeks when no hours of work are offered.

Current availability requirements include weekday mornings and early afternoons.

Previous experience with Formal wear is desired but not essential.

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