Full Time Care Navigator

2 months ago


Aberdeen, United Kingdom NHS Scotland Full time

**CALSAYSEAT MEDICAL GROUP**

VACANCY

**Full-Time Care Navigator - 37 hours per week**

**10:00am to 6:00pm, Monday to Friday**

Calsayseat Medical Group is an inner-city GP practice with around 12,700 patients and a friendly multidisciplinary team.

We currently have a full-time Care Navigator position available to assist our busy reception and administration team.

We are a busy, fast paced practice so ideally you will have experience in working in Primary Care or with the public and be a quick learner. You will have strong organisational skills with the ability to prioritise and remain focused in a challenging environment.

Team working is essential in support of your colleagues and the clinical team. You must be confident in communicating with both the public and staff and have the ability to work pro-actively, on your own initiative.

Strong IT skills are essential. Confidentiality, reliability and attention to detail are also required to succeed in this role, in addition to a friendly and helpful manner.

Examples of some of the duties involved in this role include:

- Reception duties including welcoming patients to the surgery, following the latest COVID guidelines
- Answering incoming telephone calls
- Accepting requests for and printing prescriptions
- Arranging appointments for patients
- Processing test results
- Dealing with e-Consults
- Registering new patients and updating patient records
- Scanning documents into patients’ electronic records

Training will be provided, if required.

Salary will be £21 114, per annum.

Closing date: Friday, 31st March 2023, 12 noon.



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