Returns Assistant

3 months ago


Bolton, United Kingdom iSupply Group Full time

iSupply Group are currently recruiting for the position of Warehouse Operative based in **Bolton (**BL2).

As part of our friendly team, you will be working at the heart of this world class, rapidly growing business.

We have **immediate starts available**, so if you have worked in a warehouse previously this will be the perfect opportunity for you

I am looking for people who want to work and want to progress as this is a **Temp - Perm** position.

**Returns Assistant**: responsibilities include dealing with all returning parcels and pallets, Processing the physical return, checking its condition and returning it to stock or arranging for the parcel to be re-shipped back out to the customer, and also help compile a list of damages for disposal.

The returns assistant will also be required to cover for other members of the team and as part of an expanding Returns department, there may be room for adaptation and development of duties.

**Core Duties**:

- Grouping Returned Parcels into racking area
- Taking a log of any returned Pallets
- Checking off returned items against returns note
- Returning items back to stock or scrapping damaged items
- Checking on-line parcel courier portals for reason parcel has been returned
- Re-Boxing Items that have damaged packaging
- Keeping a list of panels to be scrapped
- Assisting the returns manager with processing items to be shipped back to manufacturer
- Checking yard throughout the day for any new returned pallets / Parcels

**You will need to have**:

- The ability to work in a fast-paced environment.
- Excellent Communication - written and verbal
- Ability to be reactive and proactive
- The ability to effectively prioritise
- Experience in dealing directly with customers and complaints handling
- Excellent organisation and planning skills.
- Be able to work in a chilled environment
- Able to follow health, safety procedures.
- Microsoft Office - Excel
- **Experience in heavy lifting Cold Weather**

**Heavy Lifting Cold weather experience highly desired**

**Benefits**:

- _ All training will be provided_
- _ Weekly Pay_
- _ FREE On-Site Parking_
- _ No Weekends_

**Requirements**:

- Safety Boots
- Hi-Vis

**Training (first week)**
- All training will be provided:_

(Tuesday - Saturday)

**Pay Hours - NOT ROTATING**

Monday - Friday

**09:00am - 17:00pm


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