Lounge Supervisor

Job Introduction

They’ll use their high level of attention to detail to ensure that guest focus is at the forefront of everything they do, and actions reflect our company values. The lunge supervisor will thrive from working in a fast-paced environment and utilise quieter periods effectively.

Main Responsibilities
- Support overseeing the food and beverage operation within a restaurant, ensuring that the quality of product and service remain consistent in line with standard operating procedures
- Assist with the training and development of staff members on the day whilst adjusting staffing levels as necessary to meet the needs of business
- Maintain cleanliness of both front and back of house areas and adhere to health and safety guidelines
- Follow standard operating procedures to maintain quality and consistency over all units across site
- Making sure staff are signed in, fully briefed and given their allocated break time
- Using proven interpersonal skills to provide a world class service to our guests
- Planning for any problems or shortages so they are prevented before occurring
- Ensure profitability through protection of the company’s asset and stock
- Always ensure you and your team remain smart and presentable in line with the company’s dress and appearance policy
- Responsible for correct handling of Staff sign in sheets, health and safety and other checklists
- Maximising sales opportunities through upselling where possible
- Ensure that you and your team adhere to company procedures regarding allergens
- Engaging and enthusiastic personality
- Experience in dealing with guest complaints promptly and efficiently
- Ability to learn quickly to pick up and implement new product offerings
- Extensive working knowledge of food and beverage products and menu terminologies
- A leader who can keep their team motivated over busy periods
- Can communicate clearly and concisely with both team and management around the business.

About The Company
In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.