Field Service Apprentice

6 months ago

Stockport, United Kingdom Emerson Full time

**Maintenance & Operations Engineering Technician Apprentice
Joining Emerson as an **Engineering Technician Apprentice **, part of our UK & Ireland Lifecycle Services group you will be given the opportunity to learn from some of the best managers and engineers in our industries

As an Engineering Technician apprentice, you will provide help and assistance to a diverse range of customers on a broad variety of services, taking ownership of customer issues reported and seeing problems through to resolution.

The role involves travelling within a defined territory, onsite at customer locations. A company car will be provided so a full UK driving license is essential.

You will play a key part in supporting the LifeCycle Service Operations team deliver service excellence consistently across the business.

Adaptability, communication and listening skills are essential in an environment where customers’ expectations are constantly evolving.

You will be trained in how to use internal systems and given the opportunity to learn customer service and technical skills which can be used within this role and in future positions.

You will be enrolled onto a **Level 3 Maintenance & Operations Engineering Technician **apprenticeship and fully supported along the journey;
- Your line manager and mentor will give you help and guidance throughout your apprenticeship programme.
- Your Operational colleagues, who most of your daily interactions will be with will provide support and knowledge.
- You will be assigned a buddy.
- Human Resources, will support the development of your career with Emerson

This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.

This standard meets the professional standards of the Engineering Council for registration as Engineering Technician (Eng Tech) by an appropriate Professional Engineering Institution.

**Future Prospects**:
On successful completion of the apprenticeship, you will have the opportunity to join the Field Service Team and be introduced to further development opportunities within Emerson

If this sounds like an exciting opportunity, then what are you waiting for? Be a part of our team in the **UK **and kick-start your career with **Emerson **

**WHAT WE EXPECT FROM YOU**:

- GCSE or equivalent Maths and English (Grade 4/C or above)
- Demonstrate ability to communicate well across a matrix organisation
- Experience in Service equivalent roles is advantageous.
- English fluency to business standard essential
- Demonstrates the Emerson Values
- Must be prepared to travel as required
- Full clean UK driving license

**CORE COMPETENCIES**
- Customer focus
- Action Oriented
- Communicates Effectively
- Plans and aligns
- Ethics and Values

**OUR OFFER TO YOU**

By joining Emerson as an Apprentice _, _you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organisation. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and exceptional innovation that come to life when we actively seek to hire and develop the best, brightest team members from all backgrounds. These unique points of view help foster fresh thinking and new ideas, ensuring our continued success into the future.

**GET TO KNOW US**

**WHY EMERSON**

**Our Commitment to Our People**

**At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.**

**We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.**

**At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.**

**Accessibility Assistance or Accommodation**

**ABOUT EMERSON**

**Emerson is a global leader in automation techno

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