Medical Receptionist/administrator

2 months ago


London, United Kingdom Stamford Hill Group Practice Full time

To greet patients in a friendly and courteous manner at all times.

To ensure that strict confidentiality protocols are adhered to.

To respond to patients’ requests, including making appointments on our computerised system, and dealing with requests for repeat prescriptions and home visits.

To deal with telephone enquiries, answering incoming calls promptly and passing messages to other team members as appropriate in a polite and professional manner.

To carry out all necessary procedures with reference to NHS England and our Clinical Commissioning Group, including completion of new patient registrations.

To open and secure the building as required.

To attend regular practice meetings to facilitate good communication between all members of the primary health care team.

To carry out administrative duties required to be completed by reception team ie making up of new registration packs, printing repeat prescription forms, telephoning patients to book appointments for immunisations and re-call’s, scanning of internal and external post, document management etc.

All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

**Job Types**: Full-time, Permanent

**Salary**: £11.18 per hour

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- London, N16 6UA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: One location

Application deadline: 28/02/2023



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