Café Team Leader
6 months ago
_**Join Ori Cafe in John Lewis, Bristol: Be the Heart of Exceptional Dining Experiences**_
Are you ready to step into a world of culinary excellence and team camaraderie? Look no further than Ori Cafe, nestled within the vibrant atmosphere of John Lewis, Bristol. We're not just another cafe; we're a part of the Massarella Catering family, a trailblazer in UK retail catering, boasting over 50 Cafés and Restaurants nationwide.
**Position: Team Leader**
At Ori Cafe, we're seeking a passionate Team Leader to elevate our daily operations to new heights. You'll be at the forefront of delivering outstanding dining experiences, ensuring every moment is filled with warmth, excellence, and inclusivity.
**Why Join Us?**
- A Warm Welcome: From your very first day, you'll feel like part of the family. Our team radiates warmth and friendliness, creating an inclusive environment where everyone thrives.
- Commitment to Excellence: We're not just about serving food; we're about crafting unforgettable moments. Join us in our dedication to delivering exceptional customer service and championing diversity, sustainability, and social value.
- Room for Growth:Your journey with us is just the beginning. With ample opportunities for growth and development, you'll have the chance to flourish both personally and professionally.
**Responsibilities**:
- Lead by Example: Oversee daily operations with a focus on food production, preparation, and top-notch customer service.
- Maintain Standards: Ensure our cafe shines with cleanliness and organization, adhering to food safety and sanitation standards.
- Customer-Centric:Handle inquiries, concerns, and complaints with professionalism and empathy, ensuring every guest leaves with a smile.
- Team Collaboration: Work seamlessly with other departments to guarantee smooth operations and unparalleled customer satisfaction.
**Qualifications**:
- Experience Matters: Previous experience in a similar role, ideally within a hotel or hospitality setting.
- Knowledge is Power: Strong understanding of cafe operations and food safety regulations.
- Leadership Prowess: Inspire and motivate your team with exceptional leadership skills.
- Customer First: Embrace every interaction with a friendly and approachable demeanor, prioritizing exceptional customer service.
- Thriving Under Pressure: Master the art of multitasking and quick decision-making in a fast-paced environment.
- Problem-Solving Guru: Approach challenges with a solution-oriented mindset, ready to tackle any hurdle that comes your way.
**Benefits**:
We offer competitive pay based on your experience and qualifications, along with the chance to be a part of our dynamic and exciting restaurant environment.
**Job Types**: Full-time, Permanent
Pay: Up to £11.75 per hour
Expected hours: 30 - 35 per week
**Benefits**:
- Casual dress
- Discounted or free food
- Employee discount
Schedule:
- Day shift
- Weekend availability
Work Location: In person
Reference ID: Team Leader C008
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