Senior HR Advisor

4 weeks ago

Leeds, United Kingdom Age Partnership Limited Full time

**Location**

Leeds

**Package**

Salary - circa £33,000

**Hours of work**

37.5 per week (Hours of work will be flexible and dictated by the needs of the business, therefore it is expected that the successful applicant will work those hours necessary to successfully discharge the duties of the role).

**About us**

Established in 2004, Age Partnership has held true to its pledge to improve the markets in which we operate for the benefit of customers. We do this by delivering world-class customer experiences, continually innovating and embracing digital technology tomake dealing with the company both efficient and engaging.

At Age Partnership we accept nothing other than being the best at what we do, and this objective is reinforced by an environment in which colleagues are encourage to engage, to learn and to flourish. Significant in-house training and development facilitiesand empowerment of colleagues are just a couple of components that have helped this culture to thrive.

We strive in becoming a household name that is synonymous with excellence. Added to this we want to work, collaborating with all our partners and suppliers to enable our customers benefit from the relationship. It sounds simple but it needs to be workedon to achieve.

**The Role Overview**

Actively supporting the HR team to successfully evolve the Company's People Strategy. To provide guidance and actively contribute to overall business success.

**Key Outputs**

Recruitment
- To co-ordinate recruitment activities for vacancies across the business.

General HR
- To proactively support our commercially focused HR Business Partners regarding a range of people centered initiatives, always ensuring compliance with UK Employment Law.
- To support operational managers in all areas of employee relations, providing robust pragmatic advice.
- As appropriate, to accurately deliver an advisory service to colleagues for employment related issues.
- To create and deliver people centric initiatives, positioning the Company as an employer of choice within the region.
- To monitor and review all HR practices, policies, procedures, processes and documentation to ensure they are in line with UK Employment Law, making recommendations for change as appropriate.
- To deliver strategic projects to implement the People Strategy, positioning the Company as an employer of choice within the region.
- To produce Management Information as requested on key HR metrics.

Reward and Recognition
- To be the key point of contact for the day-to-day delivery of reward and recognition initiatives.

Learning and Development
- To be the key point of contact for new colleagues to the business, specifically induction.

Other
- To co-ordinate the management of HR information.
- To deliver ad-hoc duties as required by the business.

**Culture Commitments Support**
- Be Respectful - Treat customers and colleagues at all levels with dignity and respect.
- Collaborate & Share - Be generous with your time and ideas, working with and for the wider team.
- Show awareness - Be aware of how your actions and behaviours affect customers, colleagues and the business.
- Appreciate others - Recognise the contribution made by every colleague to the success of our business.

**Improve**
- Be Accountable - Take responsibility for your actions and learn from any mistakes.
- Embrace Change - Treat change as an opportunity to improve, welcoming new ideas and ways of working.
- Commit to Development - Take responsibility for your personal development and that of the business.
- Be Courageous & Honest - Speak up for what you believe in and welcome the opportunity to give and receive constructive feedback.

**Deliver**
- Keep Your Promises - Do what you say you’ll do, when you say you’ll do it.
- Focus on Solutions - Show resilience and determination, focusing on the solution not the problem.
- Go Above & Beyond - Always aim to exceed expectations, giving your very best to every customer and colleague.
- Be Proud & Lead By Example - Take pride in yourself and your work, acting as a positive role model for others.

**The Person Overview**

We are looking for an individual who wants to continue to develop their HR career in a dynamic and forward-thinking organization. You are proactive in working across all areas of the HR function.

Career development support will be provided, specifically with CIPD qualifications.

**Skills, knowledge & Experience Essential**
- Qualitative experience operating in a HR or recruitment function.
- High attention to detail.
- Strong communication and influencing skills.
- Excellent letter writing skills.
- Fully conversant with the full Microsoft Office suite with particular skill in the use of Excel and formulas.

**Desirable**
- Previous experience in a financial services/professional services organisation.
- Previous experience in a contact centre environment.

**Qualifications Essential**
- English and mathematics "A" level or equivalent
- Working towards CIPD Level Five

**Desirable**
- Achieved CIPD Level Five

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