Claims Handler

3 days ago

Chester, United Kingdom Proximo Full time

Here at **Proximo** we place our Customers and People at the heart of everything we do We are passionate about our values and are looking for like-minded people who share the same energy and commitment to provide an outstanding customer service.

**Our values** are at the **HEART** of everything we do for our Customers:
- Honesty
- Excellence
- Accountability
- Respect
- Teamwork

We are an industry leading specialist vehicle provider, who delivers excellent bespoke solutions to our business partners and end-customers. We are a leading Claims Management and Credit Hire Company based in Chester and we are renowned for the level of service we offer our customers and are proud to be one of the fastest growing brands in our industry with exciting plans for the future

We have an exciting opportunity for a **Claims Handler **to join our growing CVS team in **Chester**. We offer a culture which is upbeat, fun, work hard, play hard together with a vibrant and positive office working environment. We promote a team focus and customer centric attitude, offering best in class training, development and career opportunities.

As our **Claims Handler, **we don’t just invest in you, we will provide you with all the latest technology, support and knowledge to help you maintain and deliver excellent service to our customers.

We are committed to protecting your health and well-being during every step of recruitment and training process and our offices are COVID safe and secure.

If you have the passion, drive and ambition to make a difference and have the following skills, experience and attributes this could be the role for you.

**Please see below key responsibilities**:

- To work actively and effectively in order to process accident claims as part of the company’s claims management procedures.
- Work within and provide support to all areas within the Operations Department
- To manage workload effectively
- To achieve and maintain company service standards
- To achieve and maintain individual, team and departmental targets
- Complete regular updates to clients regarding the progress of their claim
- Working within and achieve service level agreements for individual Departments and

We offer a competitive salary, combined with a fantastic benefits package that includes:

- Smart/causal dress code
- Annual summer event party
- Reduced car/van breakdown cover
- Service reward scheme
- Free tea & coffee facilities onsite
- Cycle to Work Scheme
- Eye-care vouchers
- Free On-site Parking
- Life Insurance
- Referral Programme
- Wellness Programme
- Hybrid Working Model

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Wellness programme

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- CHESTER: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Claims Processing: 1 year (required)
- Customer Service: 2 years (required)

Work Location: One location

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