Co-production Facilitator

Co-Production Officer

Job Description/Person

Specification

Co-Production **Facilitator**

Reports To: Co production service manager

**Salary**: £25,000 per annum pro rata
Location: National, but base locations can be discussed.
Hours**:Full Time -** **35 hours per we** **ek**

Background and service:
Kaleidoscope wants to ensure that service users are at the heart of what we do, we do not simply want to listen but to engage them in the future of the organisation.

In 2019 Kaleidoscope decided to recruit people to its Board who have lived experience of substance use. We did this to ensure the voices of people using our services was properly heard.

Service User Engagement has always been part of Kaleidoscope’s key objective areas and through our commitment has developed into a Co-Production focus. This new post is a result of that decision, and we very much hope the role will facilitate further service user involvement in shaping our future.

Co-Production Officer

Role Purpose:
Kaleidoscope are committed to developing co-production across our service
- ensuring that the voice of people that use our services is heard and that they are involved in service design and delivery and reviewing in a meaningful way. The Co-Production officer role will work across the organisation supporting activity across our services the role will report directly to the Co-production service manager and will therefore have an independence to work autonomously, as well as a part of a team to work in collaboration with the co production team in the development of the Kaleidoscope Co
- production service user activity and engagement framework. It is hoped the post holder will work with the co production lead to champion service user rights and wellbeing. The role will also have an advocating role for better services internally and externally.

Key Duties and Responsibilities:

- Work in partnership with Co-production lead to review progress against our commitment to develop co-production.
- Support Co-production lead to review existing service user involvement across

Kaleidoscope and Wales and implement effective communication channels with any groups that are currently operating.
- Develop effective interpersonal relationships with partners, stakeholders, and the wider recovery community Wales wide.
- Support Co-production lead to review how substance misuse services can be audited using the audit forms within the Service user and Recovery Frameworks.
- Lead on Peer-Led service delivery including Peer to peer naloxone/Needle exchange etc.
- To work with Welsh Government and other providers to establish a nation-wide forum for people who use drugs. In some ways recreating the concept of ASWUM.
- Coordinate meetings/ administration/ agenda.
- Represent the voice of the service user at meeting when required.
- To support service user participation as required.
- To work on developing regional Peer Academy & Accreditation Programme exchange etc.Support the Co-production lead to develop new innovative peer-led services
- Support on the development of the service User Involvement Strategy-Working with Co production lead and Kaleidoscope coms team to ensure a co production social media strategy is established-Develop and mentor regional Service User representatives-Contribute to Peer Led service audit-Liaise with external Lived experience groups (eg; VAC Cardiff)-Conduct routine local SU feedback groups-Co-ordinates Peer Led Groups such as Peer Support Groups, BreakfastGroups-Co-ordinate Hub drop-in rotas (manned by peers)-Point of contact for external mutual aid groups

Co-Production Officer

PERSON SPECIFICATION:
Essential Desirable
GCSE in maths/English (or
Qualifications Formal or informal training in co equivalent) and training production:
Needle exchange, Naloxone, harm reduction, treatment systems, OST, Peer mentoring / media liaison, social media promotion

Personal experience of substance misuse
Experience/ and of accessing services and utilising Experience of Advocacy
Knowledge lived experience to empower others delivered within a community setting.

Experience of Service User Involvement Knowledge of Welsh
Initiatives. Government’s substance misuse strategy and
Experience of providing written reports. Recovery Framework

Ability to Communicate confidently and Knowledge of Welsh effectively both verbally and in writing. Government’s Service User
Involvement Framework

Competencies
Teamwork: Ability to develop relationships with internal staff, partners, and other external parties/ organisations.
Personal Drive: Will be able to demonstrate being self-directed, resourceful, and creative. Able to manage own time and work autonomously. Able to work on own initiative with drive and enthusiasm.
Communication: Good written and verbal. Good IT skills. Ability to use remote forms of communication
(Telephone conferencing/Skype)
Planning and Organising: Able to manage tasks and deadlines; able to resolve conflicting priorities.