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Shift Team Leader

8 months ago

Wolverhampton, United Kingdom Slick Stitch Embroidery Company Ltd Full time

Responsible for the operation of at the production area in terms of production, quality, cost, delivery, technical, safety, and human resources, whilst respecting the defined goals.

Manage all aspects of the shift through collaborative working with the other Shift Managers for delivering, and where possible, exceeding, the key performance indicators within the operation. Strive to continually improve using appropriate tools to reduce costs, improve production and quality. Act independently at the organisational level.

**Key Responsibilities**:
General and Task Management
- Lead by example, ensuring a safe and efficient work place is maintained at all times
- Achieve the required company quality standards ensuring both internal and external customer satisfaction
- Ensuring that Key Performance Indicators (KPI's) are monitored and targets achieved
- Liaise and coordinate with support functions to progress issues concerning production planning and resource/skill allocation to ensure delivery of products to schedule within all relevant quality specifications
- Communicate with teams by utilising visual management, delivering shift briefs with focus on quality, cost and delivery, and gathering ideas for improvement
- Undertake performance management responsibility for team members, conducting appraisals and giving direction to aid good performance
- Ensure safe working practices are maintained and ‘Standard Operations’
- adhered to
- Ensure that non-conformance is challenged and counter-measures are
- agreed and implemented
- Lead and motivate the team to create a high performance culture where
- improvement suggestions are embraced
- Through the utilisation of lean manufacturing techniques, strive to exceed
- the Company targets in productivity, efficiency and quality on a continuous
- basis
- Manage the implementation of changes, production trials, and pilot build
- Report and act upon plant or machinery breakdowns
- Contribute in the improvement of working procedures by constantly looking
- for solutions to ensure the best productivity results and ensuring compliance with procedures, operating instructions and work instructions
- Ensure that internal delivery processes are adhered to support dispatch time windows
- Lead follow up to customer concerns. Identify and eliminate root cause using robust countermeasures. Sustain the corrective actions to eliminate repeat issues
- Ensure all external and internal auditory standards and improvement requirements are met

**People Management**
- Manage Manpower resource effectively to support customer delivery requirements
- Drive company Absence Control Procedures to ensure maximum attendance levels
- Deal with all personnel issues on shift in line with Company Policy and Agreements
- Responsible for training of operators for products and processes within the team
- Manage time and attendance within Company procedures
- Carry out incident, accident and non-conformity investigations and
- associated reporting and action closure
- Motivate and coach the team to operational success
- Monitor the completion of tasks and ensure good performance and record
- on appropriate systems
- Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them
- Ensure KPIs are met by working to the overall plan, including management of, and reporting
- Provide product expertise within team, and respond to operator queries
- Work positively with support functions to fully define the processes/procedures/controls relevant to team activities. Provide support and input to continuous improvement activities within the team
- Mentor trainee Shift Managers

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£30,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wolverhampton: reliably commute or plan to relocate before starting work (required)

Work Location: In person