Senior Property

6 months ago

Birmingham, United Kingdom Birmingham City Council Full time

**Senior Property and Support Officer**

**Permanent**

**Grade 4 - £32,076 - £39,186**

**Working 36.5 hours per week**

Are you looking for a challenging role where you can make a difference?

Are you ready to make a meaningful impact within the social housing space during one of the most critical periods of Birmingham's future? Already Europe’s youngest major city, and one of the most diverse in the UK, we want nothing less than to be the best.

Birmingham City Council is the largest local authority social landlord in Europe, with a stock profile of just under 60,000 properties. The Housing Solutions Service is the front door for citizens at risk of homelessness and those in housing crisis. Presently, there are many external factors affecting homelessness and rough sleeping in our city, from legislative change to the rise in the cost-of-living, fuel poverty and the national housing crisis. These challenges mean that we have over 5,000 families living in temporary accommodation. Our overarching strategic priority is to reduce B&B usage, move people on to secure accommodation and deliver a high quality, safe and outcomes focused temporary accommodation service.

We are looking for someone who can support the 24 Hour Accommodation and Advice Manager to manage the day-to-day operation of the service and ensure it operates within legislative requirements and statutory targets for homelessness and pre-tenancy services.

Key attributes for this role are:
Possess excellent people skills with the ability to build and maintain trust with vulnerable customers.

Ability to effectively manage difficult and demanding customer’s expectations.

Ability to accurately and effectively interpret and implement legislation and make informed statutory decisions.

Ability to conduct thorough Health & Safety assessments and property inspections.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

A Disclosure and Barring Service (DBS) check may be undertaken

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification: A9701 Senior Property and Support Officer Gr4 JDPS.docx

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