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Dispenser

1 month ago

Newmarket, United Kingdom Primary Care Careers Full time

**About the Role**:
Due to the retirement of a dispensary team member, Wickhambrook Surgery are looking for a Dispenser to join their friendly, supportive team for 3 days a week, with a degree of flexibility to cover colleagues leave as and when required. The role is required to cover shifts over three days.

The post-holder will be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post holder will be required to support the dispensary manager in ensuring a high-level of service is delivered at all times whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.

The main responsibilities of the role include:

- To be responsible for checking all medicines dispensed, ensuring there are no discrepancies.
- Collecting prescription charges in accordance with dispensary protocol
- Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
- Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained
- Ensuring controlled drugs are dispensed in accordance with practice policy
- Safe disposal of returned and/or out of date medicines
- Ensuring all repeat prescriptions are processed within a 48-hour timeframe
- Providing patients with advice regarding all prescription matters
- Processing Dossett boxes and home deliveries.

Please see attached for further information.

You will have the following skills and experience:

- Qualified Dispenser (NVQ Level 2)
- GCSE (or equivalent) English and Maths at Grade C (4) or above
- Experience of working in a dispensary
- Experience working with the general public/patients
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS/SystmOne/Vision user skills
- Ability to promote best practice regarding all pharmaceutical matters
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Flexibility to work outside of core office hours
- Evidence of continuing professional development

**About Us**:
Our busy yet community minded practice is located in beautiful, rural Suffolk countryside, between Bury St Edmunds, Newmarket and Haverhill, serving a patient population of approx. 5200 patients and dispensing to nearly 100% of the practice population.

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