Sales Assistant

**JOB OVERVIEW**
We are seeking a highly motivated, customer-oriented Sales Assistant to join our local family business.

As a Sales Assistant, you will play a key role in providing exceptional customer service and assisting with sales activities. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and has a passion for delighting customers.

Duties include selling flooring, liaising with and loading carpet fitters, answering the telephone, unloading deliveries, lifting and moving carpets, keeping the shop tidy and providing an excellent service to our customers.

No previous experience needed but good communication skills and basic mathematics would be required. The role is full time, 40 hours per week and includes Saturdays.

**RESPONSIBILITIES**:

- Sell products and services to customers in a professional manner
- Assist customers with enquiries, provide product information, and offer recommendations
- Maintain an organised and visually appealing sales floor
- Process customer transactions accurately and efficiently
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Handle customer complaints or concerns with patience and professionalism
- Perform other duties as assigned

**EXPERIENCE**:

- Previous experience in a sales or customer service role is preferred but not essential
- Excellent time management skills to prioritise tasks effectively
- Strong verbal and written communication skills in English
- Basic math skills for processing transactions
- Ability to multitask and handle multiple customers simultaneously
- Phone etiquette and the ability to handle phone inquiries professionally
- Strong interpersonal skills to effectively communicate with customers and build relationships

**Salary**: From £11.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Ability to Commute:

- Whickham (required)

Work Location: In person

Application deadline: 08/03/2024
Reference ID: WSR432
Expected start date: 25/03/2024