Switchboard Operator

**4 on 4 off rotational shift pattern - 31.5hrs per week (21.00 - 07.00)**

As a Virtual Personal Assistant on nights you will be dealing with a variety of incoming calls as a first point of contact for some of our high profile clients. You will be assessing the nature of the calls in order to transfer or escalate ensuring that each call has a valued outcome. Additionally you will be required to carry out data related admin tasks using Excel.

Whether you are looking to kick start your career or an experienced customer service advisor then we would love to hear from you ComXo recognises ambition and talent with fantastic opportunities to progress to Senior Customer Service Advisors, Team Leaders and beyond.
- **You would need to be able to commit to an eight-week office-based induction (Mon-Fri, 9am to 5pm) before moving onto the night rota.**_

**What we are looking for**:

- Previous customer service experience is desirable but not essential as full training will be provided
- A good telephone manner with a passion to deliver a first-class service
- A ‘can do’ attitude
- Someone who is happy working nights on a rotational shift pattern.

**Job Types**: Full-time, Permanent

**Salary**: £17,522.00-£18,703.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Work from home

Schedule:

- 10 hour shift
- Monday to Friday
- Night shift
- Weekend availability

Application question(s):

- Have you worked nights before?
- Are you able to commit to 8 weeks of training (office based) before moving onto night shifts?

Work Location: Hybrid remote in Datchet