Salary:

- **£20,103 per annum plus enhancements**
- Location:

- **Retford**
- Hours:

- **37**
- Closing Date:

- **15/05/2023 23:59**

**The Vacancy**

**Are you looking for a role that involves site management and health and safety?**

**We have an exciting new opportunity to join our diverse and values led organisation as a Night Porter at our Young People’s housing service.**

Branching Out Retford is a busy and dynamic supported housing service for young people aged 16 - 21 years. Commissioned by Nottinghamshire County Council, we offer a high quality, strengths based support service which aims to build the skills, confidence and independence of the young people who come through our doors.
- "The interaction with young people is rewarding and NCHA always put things in place to make you feel safe when you're lone working" - Colleague Quote_
- Being part of a work family is the best thing about working here and no day passes without a laugh - Colleague Quote_

**The Role**

As our Night Porter, you will undertake a varied range of tasks on the **night shift **and not one shift is the same as you will be involved in directly responding and helping our young people with any issues or concerns they may have, whilst also managing the site, conducting safety checks and operating surveillance of the building. Other duties may include but are not limited to:

- Booking residents and visitors in and out of the building and log all relevant information.
- Logging all complaints, accidents, potential risks, and incidents of anti-social behaviour in accordance with policies and procedures
- Keeping a day-to-day log of events and happenings when on duty and ensure effective handover of information to relevant staff.
- Conducting regular security checks including fire alarm, emergency lighting and fire extinguishers and report any concerns.

**About you**:
You will be compassionate, resilient and have the skills to de-escalate potential incidents through your fantastic communication skills. You will need to be able to confidently diffuse difficult situations which may arise as a result of tension or disagreements between young people, and be understanding of the needs of people from diverse social, cultural and racial backgrounds.

Although training will be provided, you must be comfortable with lone working and using your own initiative. It is beneficial if you have an understanding of professional boundaries working with a vulnerable client group and/or experience of working with a vulnerable client group. A basic level of literacy and numeracy is essential as well as caring for the safety and wellbeing of young people.

**Working times**:
Our service operates 7 days a week, 365 days a year including bank holidays and weekends. You must be able to work on any day of the week to an agreed rota. Your shift times will start at 21:45pm until 07:00am.

To review the full Role Profile, please click on the document tab below

**Closing Date**: 15th May 2023

**Interview Date**: 23rd May 2023

**Please note that we are not currently offering visa sponsorship.**

**Why work with us?**

For all the care you give, our benefits will help you to maximise your own well-being. In addition to generous annual leave, development opportunities and company pension, we also have many more amazing benefits at NCHA.

**The Company**

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read **our story** to find out more about us.

**Some Benefits**

**Wellbeing**
**plan**

**NCHA**
**pension**

**Free DBS**
**checks**

**£250 referral bonus**

**Generous annual**
**leave**

**Free healthcare**
**cash plan**

**Company social**
**events**

**Enhanced maternity, paternity and adoption leave and pay**

**Free training and development**

**Access to cycle to work and discounted bus pass schemes