Insurance Administrator

6 months ago

Norwich, United Kingdom The Ardonagh Group Full time

**Insurance Administrator - Norwich - ARD959207**

This exciting full time opportunity has arisen to join our team in Hugh J Boswell’s Norwich office. This role will facilitate the administrative tasks required in the general trading and covering office facilities, such as post and reception.

**What you will do**

This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all the following and more:

- MID system management - facilitating the MIDs (using the MID portal and updating OGI)
- New starter process - (arranging IT equipment, setting up on systems, office intro etc)
- Cover the Enquiry inboxes (signposting all incoming mail for Saffron team)
- First point of contact for Visitors to the office
- Process the post
- Reception calls

**Who we are looking for**
- Communication skills - able to communicate clearly and effectively to people with various levels of knowledge; face to face, over the telephone and in writing. Remain positive, fluent and persuasive in meetings, discussions and presentations. Also has strong public speaking skills and is able to communicate complex issues in a digestible form.
- Client Focus - Reacts positively and effectively to our clients’ needs, actively seeks feedback from clients in an effort to improve customer service.
- Team Working - Co-operates as a willing member of the team, offering assistance and sharing knowledge with own and other teams
- Problem Solving - Using information and resources available to make effective day-to-day decisions, showing perseverance with a problem until an appropriate solution is found.
- Response to Change - Able to accept change and adhere to new requirements in a positive manner, supporting and encouraging their team to do the same.
- Business Awareness - Able to demonstrate an understanding of how your department operates together with the aims and objectives of the Company. Awareness of the Company mission statement, values and strategy

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Pensions scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group

Ethos Broking is a collection of Brokers that sit within Ardonagh Advisory and are part of The Ardonagh Group which spans the breadth of the insurance sector, powered by our more than 9000 employees. The diversity of brands and breadth of products and solutions for our customers bring huge opportunity. Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

LI-EM1

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