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Housing Advice

2 months ago

Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

Job description

**Permanent, Full Time, 37 Hours, 5 posts**

We are looking to recruit to 5 x full-time Housing Advice & Assessment Officers within Key Choices at Riverside House.

The successful applicants will offer a range of professional housing advice to assist customers with their housing circumstances. The role includes advising customers on their Housing Options in relation to their circumstances which covers a wide range of scenarios including prospective homelessness, overcrowding, and medical need.

The team works on a rota basis to deliver telephone, written, electronic, face to face advice at Riverside House in Rotherham. The team responds to enquiries from customers, ward members and members of parliament. The role of Housing Advice Officer is very varied and interesting.

Excellent communication skills are needed for these roles, and you should have substantial experience of working with vulnerable people within a customer focused service delivery organisation.

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. For further information, please visit our website.

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