Customer Advisor

5 months ago

Norwich, United Kingdom Aviva Full time

Customer Advisor - Salary £23,900 - £24,200

This is a great job for someone with interest in the insurance industry and a drive to help customers. If you have great telephony and numerical skills, we would love to hear from you

A bit about the job:
We provide the very best care for our customers through the quality of our personalised service. We are interested in your commitment to delivering great results and while there is a lot to learn about our products, our team of 8 will be there for you through great training and coaching, you’ll be well prepared to support the needs of our customers.

As a Customer Advisor, you will process complex individual annuity quote requests and provide a presales telephony service for IFAs (independent financial advisers). You will interact with multiple stakeholders predominantly in the underwriting team and the pricing team to ensure accurate and timely annuity quotes are issued in line with customer expectations. In this role you will contribute to make sure that our customers will have the information they need to make an informed Retirement decision.

Skills and experience we’re looking for:

- Financial Services background is desirable, but we welcome people with an interest in starting in the industry as well
- Telephony skills
- Good numerical skills
- Good planning, prioritisation, and organisation skills
- Customer focused

What you’ll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Starting salary between £23,900 and £24,200 (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our
- Aviva Communities
and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
- Take a look

to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:
We’re inclusive and

welcome everyone

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look

here

  • Customer Service Advisor

    5 months ago

    Norwich, United Kingdom Carousel Consultancy Full time

    **Exceptional Customer Services Advisor Needed - Innovative and Expanding Co. - Dereham - up to £26k + bonuses** Carousel is the proud recruitment partner of an innovative company that is rapidly expanding across the UK and is looking to hire a **Customer Services Advisor **to join their successful Customer Service team. **What’s on offer?** The salary...

  • Customer Advisor

    5 months ago

    Norwich, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time -25 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Norwich Boundary road WH** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Advisor

    5 months ago

    Norwich, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15.25 - 18.75 hours per week** **Permanent and Fixed Term Contract** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Norwich** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...

  • Customer Advisor

    6 months ago

    Norwich, United Kingdom B&Q Full time

    **About the role** **B&Q Norwich** **Customer Advisor - Building department** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Customer Advisor

    6 months ago

    Norwich, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Norwich Boundary Road** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Service Advisor

    6 months ago

    Norwich, United Kingdom Connells Group Full time

    We’re looking for a highly motivated** **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Norwich.** As a Customer Service Advisor you will provide** **property management** **and** **tenancy administration support services** **to branches, landlords and tenants.** We offer a clear, defined career path,...

  • Customer Contact Advisor

    5 months ago

    Norwich, United Kingdom Norse Group LTD Full time

    **Customer Contact Advisor** **£22,010.56 per annum** The Customer Contact Advisor will be responsible for managing new resident referrals to Norse Care services. As part of this, the postholder will have a good understanding of the available bedspaces within the Norse Care estate and will carry out daily reviews to ensure opportunities for new residents...

  • Customer Service Advisor

    1 day ago

    Norwich, United Kingdom CV-Library Full time

    Job Description Are you looking to start or progress your career in the property the industry? Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - Norwich, Norfolk Salary - £22,400 Days & Hours - Mon -...

  • Customer Service Advisor

    4 weeks ago

    Norwich, United Kingdom CV-Library Full time

    Job Description Are you looking to start or progress your career in the property the industry? Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - Norwich, Norfolk Salary - £22,400 Days & Hours - Mon -...

  • Customer Service Advisor

    6 months ago

    Norwich, United Kingdom Connells Group Full time

    We have a fantastic opportunity for a highly motivated customer service professional to join our established Licencing team based in the heart of **Norwich**. **£22,400** As a **Licence Coordinator/Customer Service Advisor**, you will be an integral part of a wider team providing an admin and operational support service to our landlords and branch network,...

  • Customer Service Advisor

    6 months ago

    Norwich, United Kingdom The Ardonagh Group Full time

    Customer Service Advisor - ARD996733 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and...

  • Customer Advisor- Temporary

    6 months ago

    Norwich, United Kingdom Norwich Full time

    We have a part time Customer Advisor-Temporary opportunity to join our Pavers team in Brigg St, Norwich on a 12 hours per week temporary contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive**...

  • Customer Service Advisor

    7 days ago

    Norwich, United Kingdom Sequence HQ Full time

    Job DescriptionAre you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you!Role - Customer Service Advisor Location - Norwich, Norfolk Salary - £22,400 Days & Hours - Mon - Fri, 08:45am - 5:30pm...

  • Customer Service Advisor

    6 months ago

    Norwich, United Kingdom Jarrold Logistics Full time

    **Customer Service Advisor** **Full time - 40 hours over 5 days** A fantastic opportunity has arisen for a full-time Customer Service Advisor to join the fantastic Jarrold Logistics team at our Distribution Centre in Long Stratton. Our Customer Service Advisors are often the first point of contact with our customers and therefore ambassadors for the...

  • Customer Service Advisor

    6 months ago

    Norwich, United Kingdom Anglian Home Improvements Full time

    Join Our Team as a Customer Service Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, vibrant environment? If so, we have the perfect opportunity for you! We are actively seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team. Key Responsibilities: As a...

  • Customer Advisor

    5 months ago

    Norwich, United Kingdom Aviva Full time

    Customer Advisor - Starting salary £24,200 Location: this role is minimum 2-3 days per week in our Norwich office/Leatherhead Of YOU MUST BE ABLE TO GET TO OUR NORWICH/LEATHERHEAD OFFICE ON A FULL TIME BASIS FOR 4-6 WEEKS DURING TRANINING AS WELL AS 2-3 TIMES PER WEEK AFTER THIS PERIOD. We have an exciting opportunity for a Customer Advisor to join our...

  • Customer Advisor

    5 months ago

    Norwich, United Kingdom Aviva Full time

    Customer Advisor - Salary £22,000 to £26,800. Location: this role is minimum 2-3 days per week in our Norwich office. YOU MUST BE ABLE TO GET TO OUR NORWICH/LEATHERHEAD OFFICE ON A FULL TIME BASIS FOR 4-6 WEEKS DURING TRANINING AS WELL AS 2-3 TIMES PER WEEK AFTER THIS PERIOD. We have an exciting opportunity for a Customer Advisor to join our growing...

  • Customer Service Advisor

    6 months ago

    Norwich, United Kingdom World Fuel Services Full time

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Customer Service Advisor

    1 month ago

    Norwich, United Kingdom CV-Library Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy resolving queries? Our client, based in Norwich, is seeking enthusiastic Customer Service Advisors to join their team. If you have previous experience in a customer service role and possess excellent communication skills, we want to hear from...

  • Customer Contact Advisor

    5 months ago

    Norwich, United Kingdom Norse Group LTD Full time

    **Customer Contact Advisor - TFM** **£25,136.58** Norse Group are seeking a Customer Contact Advisor to provide customer service support within the Facilities Management division based at our Head Office, Unity Place, in Norwich. The Helpdesk operates 24 hours a day, 365 days a year and the main objective being to provide 24/7 Customer Contact support to...