Senior Library Assistant

7 months ago

Roehampton, United Kingdom GLL Full time

Wandsworth Libraries are looking for flexible Senior Library Assistants, to work at a variety of libraries. The library service has an excellent reputation for user and community engagement among the local population. Shifts are available at York Gardens, Roehampton and Battersea Park Library.

With community at the heart of everything we do, as a Senior Library Assistant, you will ensure that every visitor to the Library is welcomed into a clean, safe and attractive environment with useful facilities that keep them wanting to return. As a key frontline member of staff, you will adapt to, and acknowledge, the diversity of our visitors and what they aim to get out of their library visit as well as helping them to discover our wide range of resources and services. Your passion for libraries and community engagement will be apparent as you help people do everything from discovering new authors to tracking their ancestry from our records and even helping them find their ideal job using our IT systems.

You will ideally come from a library background, but it will be your enthusiasm for helping others and devotion to customer care that makes you really stand out. Naturally good with people, you will be able to put people of all ages and backgrounds at ease whilst helping to promote our services. Organised, efficient and thriving on variety, you will be just as competent using IT and library management systems as you are running Baby Rhyme Times for our younger audience and Story Times for older children. It goes without saying that you will need excellent numeracy, literacy and communication skills, alongside administrative skills, knowledge of safeguarding children and vulnerable adults and the processes involved with the security and operation of a public building. As a senior member of the team you will be responsible for supervising the work of others and have cashing and locking up responsibilities.

In return, we offer a range of benefits including a pension scheme and ongoing opportunities for training and development.

**About Us**

'Better' libraries are run by GLL, the UK's largest leisure and cultural services provider and one of the first and largest leisure social enterprises. We manage 50 libraries in partnership with local authorities to give communities a place to meet, relax, learn and study. We provide leading ICT facilities as well as books, e-books, audio books and DVDs as well as a programme of activities appropriate to the needs and interests of the communities that we serve. We wish to increase the use of, and widen access to, libraries and heritage services and provide customer service that is second-to-none. GLL is an equal opportunities empl

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