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Steward Dmh Casual @dmh

4 months ago

Leicester, United Kingdom Leicester City Council Full time

**Job details**:
Job reference
- REQ3767

Date posted
- 14/02/2024

Application closing date
- 25/02/2024

Location
- De Montfort Hall

Salary
- £11.79 per hour

Package
- Blank

Contractual hours
- 0

Basis
- Blank

Job category/type
- City Services

Attachments

Casual Steward JD.docx

Job description

Casual Hours

Would you like to work in one of Leicester’s best live entertainment venues? Are you enthusiastic and passionate about providing a great customer experience at De Montfort Hall?

De Montfort Hall is situated at the edge of the city's Victoria Park and has acted as a cultural beacon for the people of Leicester, Leicestershire and beyond for nearly 110 years. Since its opening in 1913, the hall and gardens has held music concerts, royal visits, comedy shows, company dances, pantos and so much more. Putting on circa 250 performances per year, it is a vibrant and exciting place to work with a real diverse variety of live shows and events.

Join us as a Casual Steward and you’ll be a part of a welcoming and friendly team. You’ll work in a busy, fast paced environment to work with the Front of House Supervisors to ensure the safety of our customers and venue before, during and after the event or show.

Rate of pay £11.79 per hour.

**What you’ll be doing**

As a Casual Steward, you’ll assist in providing support to customers at De Montfort Hall. This includes selling merchandise, programmes and ice creams and providing access for customers who may require additional assistance. With an awareness of situations and the environment, you’ll spot potential issues before they become a problem and keep the safety of all customers and staff at the forefront during every shift. On shows, such as rock concerts, you’ll look after artists when signings take place and assist with the crowd when performance acts leave the venue.

**What you’ll need**

You’ll have experience in ideally a similar busy entertainment environment and have good knowledge of Health and Safety and be able to put this into practice to ensure the safety of our customers, staff, and yourself. With good numeracy and literacy skills you’ll be able to take cash or card, use the tills and update records. You’ll have excellent verbal communication skills and with a positive manner, you’ll be able to de-escalate difficult and challenging incidents, whilst maintaining a calm outlook. You’ll be physically fit to be able stand for long period of time, as well as be able to assist with setting up the hall ready for the show/event to take place.

**What we can offer you**

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discount on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

**Join us**

**Interviews will takeplace either Monday 4th or Tuesday 5th March 2024.