Veterinary Patient Care Assistant

6 months ago


Madeley, United Kingdom CVS UK Ltd Full time

**Are you passionate about making pets a priority? Here at CVS, so are we**

We are seeking an enthusiastic individual with a passion for animals to join us as a **Veterinary Patient Care Assistant at **Severn Edge Veterinary Group.**

**Location**:Madeley Branch

**Contract**:12 Month Fixed Term Contract

**Hours**:33 hours per week

**Shift Pattern**:Monday - Friday with a 1:4 share in the Saturday rota

**About Severn Edge Veterinary Group**

Take a look at the practice here**:Severn Edge Vets, Madeley | The Vet Collection**

**About CVS**:
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

**Take a look at **our** short film to recognise the **remarkable** work **that** **our** Vets, Nurses, **Care** Assistants and **Receptionists** do on the front line every day in the UK**:CVS Ode to **Veterinary** Professionals**

**About the role**:
Day-to-day duties of the role will include:

- Answering phones and booking appointments
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples

**What we're looking for in our Veterinary Patient Care Ass**istant**:

- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- **Experience in animal welfare**, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable

**What we can offer you**:
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

- Salary in line with the NMW
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Supportive and collaborative team environment
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more

Or, if easier, you can find a full list by clicking here: CVS Employee Benefits
- what we can offer you



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