Driver Controller

**Job Overview**:
We are looking to recruit a new Transport Team Leader who will manage a team of expert Delivery Drivers getting our products out to our customer in the most efficient way possible. LKQ Euro Car Parts is renowned for our speed and flexibility of getting our parts to our customers. We currently hold circa 45,000 SKUs in each site, have 95% same day availability and have 3 VORs every day to each branch. Each site also has between 10 and 15 Delivery Drivers.

**Why work for LKQ**:
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

**Key Responsibilities**:

- Manage the efficient route planning of the delivery vehicles and ensure that stock is moved efficiently and safely
- Build relationships with internal customers to determine their requirements, manage expectations and achieve our service level agreements
- Live and breathe excellent customer service and support and coach our Drivers to do the same
- Ensure all business Health and Safety measures are followed and report on all accidents and near misses
- Motivate, lead and develop the team to excel in their current role and understand and support their aspirations
- Improve returns, credits and warranty processes thereby enhancing the customer experience
- Control and monitor costs, such as driver overtime, absence etc.

**Skills and Experience**:

- Experience working in a similar role
- Ability to lead, motivate and supervise a team of Drivers
- Strong attention to detail
- Ability to thrive in a high pressure and fast paced environment
- Desire to work for a company where you can thrive, and which encourages those around you to thrive
- Current valid Driving Licence

**What we offer**:

- Pension
- 22 days annual leave
- Hapi benefits retail discount
- Staff discount
- Genuine career progression
- Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support