Service Administrator

2 weeks ago


Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

To provide a full and efficient secretarial service to consultants and clinical teams. This will include proof reading, minute taking, diary management and ensuring that all documentation is produced to an excellent standard
- To provide cover for Rapid Access Stroke Clinic when required, this includes uploading referrals to EPIC, contacting patients for appointments and booking appointments on EPIC
- To liaise with consultants and clinical teams on a daily basis
- Ensure all information is secure and confidentiality of information is maintained at all times
- Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy
- Ensure the professional image of the Trust is maintained at all times
- Adhering to Trust policies, systems and procedures (including the Trusts Confidentiality policy
- This role may also involve covering for the wider team in Healthcare for Older People, when required



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